CurologyReviews of curology.com

Customer service perfect also the products that I ordered were perfect even though there was a change in my product the customer service helped me through all of the process

I've used Curology for 7-8 years now, progressively increasing the tretinoin on my prescription to acclimate my skin. The providers have been helpful and quick to respond. The subscription model has some serious flaws, however. It's difficult to pause your subscription; rather you have to manually change the shipment date when you remember. When I became pregnant and asked to pause my shipment for a year since tret is contraindicated, I contact customer service multiple times over 3 months, and received no response. As a result, I received multiple extra charges and bottles that I will not be able to use. I was forced to cancel my subscription along with the $25 fee. I had planned to resume my subscription after my pregnancy but the lack of flexibility makes me reconsider.

Jamie helped me verify my email and was able to switch them, for some reason it wasn’t working; she also messaged me back in a well timed manner!! Thanks so much Jamie!!

Krista was super prompt in her responses, and took care to answer all of my questions in a kind manner. And she fixed a shipping issue for me.

Great customer service worker, they were able to provide me the help i needed and i left a happy customer.

Mariana’s Customer Services were excellent helpful and quick! Truly appreciate it!

Service was fast and the person I spoke to was nice.

The representative was quick and extremely helpful in not only answering my question, but resolving.