Sugar B.
Posted
Inconsistent Colours
I am changing my 5 star review to 2 stars. The boxes were three different colors of pink as we started using them. They simply did not match one another and were very inconsistent. They offered to redo and promised consistency but when the new boxes arrived it was the same thing. Never ordered again and discarded the boxes. Excellent communication, super helpful during my many design changes and the perfume boxes are awesome!! We are very happy and will be ordering more! Thanks so much Mark and team!
Response from Custom Boxes Tech· Dec 11, 2019
We really apologize to hear that you find 500 baby pink color boxes with difference in colors. No problem if you informed after 27 months. We are still offering you free of cost 500 reprinted boxes second time and I ensure that you will find them same baby pink color tone for all 500 boxes. Your satisfaction and is more important for us. Thank you! we are also very grateful to you for giving us a chance to fulfil your packaging needs. Hope to see you soon again.