DadgangReviews of dadgang.com

Customer service is terrible, they don’t reply on time or offer to help with the issue in any way. Do not order from this company!

Terrible customer service! Hat sizes are not consistent

Interesting concept, but disappointing execution and policies. As a new dad, I was excited to support this company. However, their hat care instructions ultimately void any possibility of an exchange if something goes wrong. One of my three hats shrank, and customer service refused to help. Now, I’m left with hats from a company I no longer want to support. Switching to Barstool hats instead. Avoid this brand.

ordered a mookie betts hat, nvr rcvd any tracking number. almost 3 was later rcvd a confirmation the hat was delivered. went outside, no hat. reviewed my security footage, no delivery was ever made. contacted dad gang and they tell he i have to file a claim with USPS before they will take any action. USPS approves my claim, i sent to dad gang and they refuse to send me a new hat. i didn’t even want a refund, just the hat re-sent. worse company i’ve ever purchased from or had to deal with. their customer service department is horrendous. stay far, far, away.