Excellent
201 reviews
Daiwa Massage Chair®Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Daiwa Massage Chair® (daiwamassage.com) has 201 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
201 approved reviews, newest moderated first
Leo C.
Posted
Sales agent Angela Frey was very helpful and informative. The delivery guy Josue R. was great at setting up the chair, very friendly and showed us how to navigate the remote and all it's different options.
M D.
Posted
The Daiwa Massage Chair was exactly what I was looking for! The ordering process was easy, and the white glove delivery and setup made everything flow very smoothly. I love my chair and highly recommend it!
Lisa Vieira M.
Posted
This company was extremely easy to work with. The delivery men were exceptionally polite & did a fantastic job assembling & placing our chair in the room. Very professional! The chair itself is wonderful -- well constructed, comfortable, beautiful. The bluetooth capability, speakers, USB port, & phone charger are all really great additions. I only have one less than 5-star comment & that is that the massage doesn't do the upper back & neck well. I'm not sure if I am not doing something correctly or if it is just the chair. Fixing this issue would make it perfect! Changing my rating to 5 stars as I just needed more experience in utilizing the settings correctly 🥴
Joshua F.
Posted
Overall, I had a great buying experience, as well a delivery experience. Everyone was super helpful. Special shout out to Terrel Doizier and Eduardo Galindez from the Atlanta area for their top notch customer service skills and careful handling of our massage chair. I would definitely recommend this company should you be in the market for a new massage chair.
DANA S.
Posted
So far love our chair. Delivery guys were very nice and seemed knowledgeable of the product. Received product about two weeks after the show due to a click in the chair and the company made it right.
Joseph M.
Posted
Great product - whole family enjoys the chair and the variety of massages/therapies it provides. The install team,Josue R and Fobia A, were on time, quick, efficient, thorough and exceedingly polite during the installation. Very satisfied!
Jane R.
Posted
Terrell Dozier from Georgia delivered our new massage chair today. He was very polite and told me everything about it and showed me how to use the chair. He was very prompt. We first saw the chair at the southern christmas show in Charlotte, my husband sat in it and really enjoyed the massage. The chair will relieve his every day aches as the job he does is all about heavy lifting. Thankyou
Terri
Posted
Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!
