customer
Posted
Lens replacement is incredibly…
Lens replacement is incredibly expensive at David Kind.

Excellent
216 reviews
Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
DAVID KIND (davidkind.com) has 216 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 14 reviews with 4 stars · Clear filters
customer
Posted
Lens replacement is incredibly expensive at David Kind.
Chas
Posted
Outstanding speed from order to delivery. Glasses were exactly as shown. Fit was just a bit off, nothing I couldn’t adjust on my own though. Overall, tremendously satisfied, this is my second pair of Kind’s. I regularly get compliments on the glasses.
nikhil
Posted
The product is good quality though maybe a bit small for my face. I think the couple of areas for potential improvement: 1. At the time of placing an order on line, it should be clearly indicated how long delivery would take. The item took about 3 weeks to arrive; knowledge of that timeframe at the time of making the decision may have impacted the decision. 2. For an expensive product, I would suggest additional facial measurements since it is not possible to try the product ahead. I like the quality of the item I ordered but it is a bit snug on my face.
Response from DAVID KIND· Dec 22, 2021
Thank you for the feedback - we will definitely be more transparent on the timing on our website. With regards to the measuring, we do have a home try on where you can try them on physically before buying the final product to make sure the fit is good for yourself. Thank you for your patience and we hope you give us a try again in the future :)
Michael F.
Posted
Excellent quality frames and lenses. Frames fit comfortably without adjustment needed. Lenses don’t seem to scratch —not sure how that was done. Slightly slow turn/around between order and delivery is the only deficit.
Response from DAVID KIND· Feb 9, 2021
Hi Michael, thank you for the feedback. It looks like it took 10 working days to make the glasses, but there a big delay with shipping, USPS - we apologize! Glad that you love your glasses and we hope to assist you in the future.
customer
Posted
Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames). *EDIT* - quick response from Sami and offered to remedy the situation immediately. The team from DK has offered excellent customer service and I'll be buying another pair soon.
Response from DAVID KIND· Dec 9, 2020
Hi there! Bummed to hear this, but happy to help. We can definitely take care of this for you. Please reach out to [email protected]
customer
Posted
Great fit, prescription was perfect. A bit pricy.
LG
Posted
Great experience up until the point I submitted my order. Limited visibility to when it was going to ship and how long production would take.
Response from DAVID KIND· Oct 16, 2020
Hi LG, we always want to improve our experience, so we really value your feedback! Just a note, glasses typically take 7-10 working days to be made which is listed on our website and in emails (some have been taking 10-14 due to the pandemic). If you need more transparency, then you can always email us at [email protected] and we usually can get more info for you within a 1-2 hours.
customer
Posted
A little slow on the communication and shipping, but otherwise excellent.
Response from DAVID KIND· Aug 24, 2020
Thanks for the honest feedback. Glad you are enjoying your new glasses!