DAVID SIMSONReviews of davidsimson.com

Response from DAVID SIMSON· Apr 16, 2026

Thank you for your honest feedback. We are glad you loved the design of our lotus flower bracelet, but we're sorry the gold tone wasn't exactly what you were looking for. Gold can sometimes look different depending on the lighting or the karat (10k vs 14k vs 18k). We’re happy our team could assist you smoothly with the return. We’d love to help you find a piece that perfectly matches your expectations next time—perhaps in a different metal or finish! Hope to see you again soon.

Response from DAVID SIMSON· Mar 24, 2025

Thank you for your trust and for sharing your experience! We understand that purchasing such a special piece online can be nerve-wracking, so we're glad our constant updates helped put your mind at ease. 💍✨ We truly appreciate your feedback about requiring a signature for delivery—we’ll take that into consideration to improve our service. Your 5-star review means the world to us, and we’re honored to have been part of this special purchase. Enjoy your beautiful ring! 😊

Response from DAVID SIMSON· Oct 9, 2024

Thank you for sharing your thoughts with us! We’re thrilled to hear that you love your ring and that it arrived as expected. We understand your concerns regarding the review, and we take this matter seriously. All reviews on our profile are verified and genuine; it’s possible that another customer with the same name provided feedback. We will investigate this further. Regarding shipping, we always provide tracking numbers to our customers and share images of their jewelry before shipping. As for the diamond certificate, you haven’t included it with your purchase, as mentioned in our FAQs. If you would like a certificate, we can provide one for an additional charge of $50. We appreciate your understanding, and we will ensure this information is clearer for all customers. You can verify the authenticity of your jewelry at any international laboratory. We only used solid material-certified diamonds. Your feedback is invaluable to us, and if you have any further questions or concerns, please feel free to reach out. Thank you for being a valued customer!