Jason M.
Posted
This company takes money
This company takes money, traps you, makes promises and then is complete void of support and common sense on any issue or customer support. I played their games and filled my 6 months of premium service.. struggling through cancellations, rebookings and dazzlennever honoring my preferred cleaner requests. I got a flag in my account that offered a $97 credit for the next booking.. I booked an appointment I did not need, lowered the hours to be fully covered by the credit promised. Fulfilled the appointment, tipped the cleaner. And then dazzle tells me that creditnwas reversed becausr I cancelled the service. The service that I filled my obligation the prior month. I knew they were scammers and took a screen shot of their offer It took them weeks to reply... they have not paid the cleaner and took back the credit I earned. Support literally does not listen to you nor address any concerns and I regret getting involved . I'd give a negative star if I goodm Terrible business practices Terrible response times Traps you into a shady monthly service Almost every cleaner I met begged me to work with them outside dazzle And the cleaners get bad rates becausr what they have to work with on dazzle Off to BBB and anywhere else I can give this company a poor review and warn people on staying away. Listen to the reviews and the credit posts. I ignored them and now have an issue.