DCG StoresReviews of dcgstores.com

Terrible terrible terrible. Go elsewhere. This company takes your money and doesn’t send the product. Then they don’t answer the phone or reply to emails. They suck!

THIS COMPANY WILL RIP YOU OFF AFTER THEY GET YOUR CARD NUMBER...DO NOT BUY FROM THEM!!!!!!

ordered a specific color mattress and they sent the wrong one. After 3 months and 13 emails later, still NO conclusion to their mistake. They claim to be considering a replacement. I contacted the BBB and the state of California and are waiting to hear the results.

Great Futon! Assembly instructions were easy to follow (and color coded!) Actually arrived earlier than stated. Very happy with my purchase!

After waiting for almost 2 months for a futon cover set, and countless emails later, they finally informed me that my futon cover set was discontinued and my order was cancelled by the manufacturer. So I then went online, found the same exact futon cover set at Wayfair, ordered it from Wayfair and had the futon cover set delivered in about a week after placing my order. I am still waiting to be reimbursed by DCG for the cancelled merchandise.

I just wanted to submit a positive review for DCG Stores, as opposed to all the negative ones I read. I ordered a futon and mattress on June 15th. I received both in separate shipments by June 30th - very reasonable. DCG was responsive to my inquiries and provided estimated ship dates, which were accurate. Both shipments arrived complete and undamaged. Bottom line is the futon and mattress are quality products. I am pleased with my experience with DCG Stores!

Order placed May 23. No notice that the furniture was shipped almost 6 weeks later. Customer service is non existent. Buyer beware! Revised - The shipping date was not true and the order was cancelled!

I ordered a dresser and ended up canceling it because it was taking too long. I even sent an email stating that I wished to cancel. Almost 2 months after the original order, the dresser shows up at my house. I no longer have the money available in my account as it is allotted for my rent. So now, my rent check is going to be returned if they try to take the money. I'm not going to try to return an item I can barely lift. Terrible communication. Will never recommend or buy from again!