Sami M.
Posted
POOR CUSTOMER SERVICE AND SHIPPING ISSUES.
didn't receive my parts a month after buyi,ng them, custom services are not conserned,and donty answere emails....warning
Poor
207 reviews
Dennis Kirk is the world's largest retailer of parts and accessories for motorcycles, snowmobiles, ATVs and off road vehicles
Dennis Kirk (denniskirk.com) has 207 customer reviews on Consumer Courier, with an average rating of 2.1 out of 5.
207 approved reviews, newest moderated first
Sami M.
Posted
didn't receive my parts a month after buyi,ng them, custom services are not conserned,and donty answere emails....warning
Bob Van S.
Posted
Orders a battery from the on a Tuesday January 21st. It's now January 28th and no battery to be seen. I called customer service and they were rude and didn't care about my concern. I'll never buy anything from them again. Don't do business with these people!
Gerald W.
Posted
How much better can it be ? Fair price but almost more importantly, super fast delivery with a UPS return label in the event that the part is incorrect for whatever reason. It just doesn't get any better than that.
Eddie T.
Posted
Really fair priced and always get your packages on time
Bobby P.
Posted
I haven't had any problem with Dennis Kirk. I consider them to be fair and professional. Hay, they almost always have what you need for a great price. With fast delivery. You can't beat that. Bobby Peace; Toledo.
GF
Posted
Should have read the reviews - their returns and customer service is a joke. Ordered a part which does not fit my bike, unless further modifications (and new parts) are made to the bike. No where on the product detail does it say this would be the case. They would not refund me because the product is considered "used" once you try to fit it to the bike.
Michael H.
Posted
I placed an order for a fender mount luggage rack for my 2012 Sportster 1200C and was assured it would fit my bike and match up with the holes in the fender provided by HD for the seat. Paid $55.48 including shipping. The holes don't match up so I returned the luggage rack unused. My refund was only for $39.50. That being said it cost me $15.98 to try a fender rack that I was assured would fit but doesn't. I still don't have a luggage rack for my bike and I'm out $15.98. I personally will never order from Dennis Kirk again. I don't enjoy throwing money away. Buy from Dennis Kirk at your own risk.
Colby
Posted
Their customer service and return policy is laughable. I returned an unused, but open air filter for a motorcycle and was told it arrived to their receiving department damaged and with major signs of use. They do not honor their policies, have bad csr agents and/or warehouse people that are willing to lie to get out of a return on a product