JD
Posted
Friendly staff
Friendly staff, beautiful day in the neighborhood feel.
Response from Desert Financial Credit Union· Jan 13, 2026
Yay! Sounds like a great visit. Thanks for stopping by!

Excellent
344 reviews
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
344 approved reviews, newest moderated first
JD
Posted
Friendly staff, beautiful day in the neighborhood feel.
Response from Desert Financial Credit Union· Jan 13, 2026
Yay! Sounds like a great visit. Thanks for stopping by!
Vicki W.
Posted
Great and friendly customer service!
Response from Desert Financial Credit Union· Jan 13, 2026
Thanks for sharing that, Vicki! We appreciate the 5 stars.
Aniya G.
Posted
Awful not helpful what so ever holding someone check cause there a new member when they are in desperate need is crazy
Response from Desert Financial Credit Union· Jan 13, 2026
Thank you for sharing your experience with us, and we apologize for any inconvenience you've faced. The temporary hold on new checks is a precaution to prevent fraud. Our aim is to secure all transactions while ensuring efficient service. We'd like to take a look and see what we can do. If you're willing, please give us a call at (602) 433-7000.
Rudy R.
Posted
It was my first time at the branch. Recently opened the account online. So far so good.
Response from Desert Financial Credit Union· Jan 13, 2026
Thanks for the positive review, Rudy! If there's anything we can do to improve, please let us know.
Dairon N.
Posted
Very great!
Response from Desert Financial Credit Union· Jan 13, 2026
Thanks for the 5-star review!
Michelle V.
Posted
Opening an account is quick and easy, including transferring money from my other banking institution.
Response from Desert Financial Credit Union· Jan 13, 2026
We're happy to hear that opening your account and transferring funds was a quick and easy experience for you. Thank you for your positive feedback, Michelle!
Charlene J.
Posted
Love working with you guys everybody is very nice very professional and get right to the point keep up the good work
Response from Desert Financial Credit Union· Jan 13, 2026
We're happy to hear that you had a positive experience! We appreciate your kind words regarding our team's professionalism and efficiency. Thanks for the 5 stars!
Samuel P.
Posted
Everyone was so professional and very knowledgeable.
Response from Desert Financial Credit Union· Jan 6, 2026
We're glad you found our team professional and knowledgeable. Thank you for your feedback, Samuel!