I am very pleased with the results of our collaboration with Designized. They exceeded my expectations and were very easy to work with. Highly Recommended.
BT
Blane T.
Posted
Good work for a good price
Good work for a good price. I didn't have anything crazy complicated, but they did except the multiple revision requests that I had. I have also gone back several time to have extra items created, labels designed etc etc.
Response from Designized· Jun 4, 2024
Dear Blane,
Thank you for your kind review! We're glad to hear you were satisfied with our work and pricing. It's always a pleasure to accommodate your revision requests and create additional items for you.
Looking forward to our continued collaboration!
Best,
The Designized Team
SC
Suburban Chimney Of Silver S.
Posted
Designized is by far the most…
Designized is by far the most accommodating, creative and responsive design firm I have had the pleasure to work with. They came up with creative designs for all of my logo and stationary needs. They were prompt with my email responses and answered all my questions. I will be using them for all my future projects and I highly recommend them.
Response from Designized· Jun 4, 2024
Thank you so much for your kind words and glowing review! We're thrilled to hear that you found our team accommodating, creative, and responsive. It was a pleasure working with you on your logo and stationery needs, and we're delighted that you were satisfied with our designs and service.
Your recommendation means the world to us, and we're excited to collaborate on your future projects. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Designized Team
JG
Jarreau G.
Posted
I can’t recommend these folks enough
I can’t recommend these folks enough. The customer service is second to none. Anytime I needed to make a change (which has been often) to my landing page it typically takes just a few minutes before it’s updated. They are the best. The response time is amazing, and their creativity is unmatched.
Response from Designized· Jun 4, 2024
Dear Jay,
Thank you so much for your enthusiastic recommendation! We're thrilled to hear that you appreciate our customer service, quick response times, and creativity. It's always our goal to provide the best service possible, and we're glad we could meet your needs with your landing page updates.
Your kind words mean a lot to us, and we look forward to continuing to work with you!
Best regards,
The Designized Team
CR
Cristian R.
Posted
He did a great job extremely talented…
He did a great job extremely talented very patient with us and willing to keep us happy. I will recommend this guy to friends and all of my networks and social media once again he’s incredible.
Response from Designized· May 30, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your recommendation means a lot, and we're glad we could meet your expectations. Looking forward to working with you again!
Best regards,
Designized.com
TS
Tim S.
Posted
Stay Away
Deceitful, inexperienced, terrible. During the 'sell', they imply or actually state they will do work beyond the promised number of pages, but end up saying, 'nope, sorry'. Examples of incompetence: 1. You ask for some feature, and they provide NO GUIDANCE on whether that feature will perform adequately on a typical hosting platform. 2. You find an error for a function that exists on 10 pages, and they will only fix the one instance you find instead of fixing the function error all the places it exists.
Response from Designized· May 9, 2024
Dear Tim,
Thank you for taking the time to share your feedback. We truly value all input from our clients as it is instrumental in our continuous efforts to enhance our services and offerings.
We're genuinely sorry to hear about your recent experience with us. We understand your concerns regarding the scope of work and support provided after the completion of your project. Our team is dedicated to delivering the highest standard of service, and we regret any miscommunication or misunderstandings that may have occurred.
Upon reviewing our records, it appears that we not only fulfilled the commitments outlined in your package but also delivered additional pages beyond the agreed-upon scope. We had clear communication with our project manager throughout the process, and we recall that you expressed satisfaction with the service at that time. Therefore, we were surprised by the timing of your review, nearly a year after project completion.
Regarding your mention of additional work beyond the promised number of pages, our packages are designed to offer specific deliverables. However, we always strive to exceed expectations whenever feasible. In your case, we developed and integrated almost double the number of pages initially outlined in the package.
We apologize if there was any misunderstanding in this regard.
In terms of support, we do offer a complimentary one-month support period following project completion to address any immediate issues or concerns. Beyond this period, additional modifications or changes are indeed subject to our standard fee structure, which is determined by the complexity of the request.
Regarding your specific points:
We understand the importance of ensuring performance and compatibility with different hosting platforms. We regret any oversight in providing guidance on this matter and will take your feedback into consideration to enhance our service offerings.
We strive for comprehensive solutions and apologize if our response did not meet your expectations. Our goal is to rectify errors across all instances promptly and efficiently.
Your feedback is incredibly valuable to us, and we would appreciate the opportunity to discuss your concerns further and explore potential resolutions. Please feel free to reach out to our support team directly at [email protected] with more details so we can work towards addressing your issues.
Thank you once again for bringing this matter to our attention. We sincerely hope to regain your confidence in our services and look forward to assisting you further.
Best regards,
Customer Relations Team
Designized.com
GW
GW
Posted
Hansel and the team at Designized, they’re grrrr-eat
Hansel and the team at Designized have been awesome. They work quickly to understand your company, products and services bringing you a concept that best fits your vision. I am quite impressed with the pure instinct they are bringing to my project. It feels like a real partnership, and I love the way they “become your voice”, building a website, and more importantly a brand. 100 💯. Thanks,
Response from Designized· May 9, 2024
Dear GW,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience working with Hansel and our team at Designized.
It's fantastic to know that we were able to understand your company's vision and bring it to life through your project. Building a website and brand that truly reflects your voice is what we strive for, and we're delighted that you feel we've achieved that partnership.
We appreciate your trust and look forward to continuing to support you and your brand. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Warm regards,
Customer Relations Team
Designized
