DigiCert, Inc.Reviews of digicert.com

I reached Digicert for validating the oraganization, Edjane Pinheiro has reached out me, and did the validation very quickly, even if i have some changes, he helped me to get it done, thanks

The support agent I got (Kaythlynne Dennis) was able to resolve my questions very quickly, which I appreciate very much!

DigiCert's customer service has been exceptional. When I needed to procure and verify a certificate within a single day, the support team members I connected with were incredibly helpful and polite. Alester in particular, whom I had the pleasure of speaking with three times, went above and beyond to ensure that my issue was resolved in a timely manner and our business objectives were met. I would highly recommend DigiCert to anyone based on this outstanding customer experience.

Chat with Maria was perfect, good support =)

Great chat experience with Nabeel

I recently needed assistance with a DigiCert certificate issue and had the pleasure of working with Mario on the support team. As a Network Systems Administrator for a K-12 school district, I work with technical support from many vendors, so I have a good basis for comparison. Mario provided one of the best support experiences I've had in a long time. He was knowledgeable, patient, and professional throughout the entire session. More importantly, he didn't just tell me what to do—he explained what we were seeing and why each step mattered. By the end of the session, not only was my issue resolved, but I also had a much better understanding of the underlying technology. It's refreshing to work with someone who is genuinely invested in helping customers succeed. Mario is an outstanding representative of DigiCert, and his expertise and positive attitude made what could have been a frustrating issue into an excellent support experience. Thank you, Mario, for the exceptional service. Five stars without hesitation!

Kudos to Bernice. Great job and quick assistance

I received an email requesting to verify my personal identity and a link with a validation code was included that didn't work. I contacted support via chat and the agent Bernice investigated and found the root cause and solution.