Dior USReviews of dior-us.com

Always the best products

I understand I do not receive the item on time because of coronavirus but I never received this in a gift box and came very very late

I purchased my order at the beginning of April and the package doesn’t come until the end of April. Yes, I’m fine with that, it’s COVID-19 and everyone is struggling, so the shipping might get delayed. I’n ok with the package being delayed but when it came in my mailbox after 4 weeks. All I saw is only the perfume that I bought and didn’t have any thing that they called “iconic Dior gift package”. I’ve been waiting for it for a long time, I don’t care about the package being shipped this late but I care about the box that it comes with. First time purchasing stuff online from Dior, probably never again.

Great to receive my package for my mom! Thank you for still being opened as well!

My order was placed on 4/7/2020 PAID for Two Day Shipping. NOTHING on the website said anything about delays or shutdowns or anything of that nature. On 4/21/20 I received PART of my order, the other part of my order and the most important part of the order still hasn't arrived. But I was still charged for the Two Day Shipping. No apology email, phone call nothing.

I understand we are going through a pandemic and delivery was going to be slow, but you left the option to pay for two-day shipping. I paid it and the delivery took 3 weeks. You should take that option from your ordering website. I never received a refund of the $9.95 additional I paid for the expedited shipping.

Easy to order, liked the sample gifts.

Took a long time to arrive. Poorly packaged. Truly disappointed.