Great
13,721 reviews
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Natalie
Posted
The items said that they would ship within 7-10 days and it took about 15-20 days without any updates. I called to ask for an update or way to help get this out, and customer service was unhelpful. The box arrived with the items just thrown in the box. Nothing else. No box and tissue, no bubble wrap. Nothing.
Wong S.
Posted
It takes three weeks before they are shipped to me and there was no communication to tell me that it will take that long. I thought I have placed a wrong order
Urbin L.
Posted
The package took more than 2 weeks to ship, the service center wasn't helping me. And I shoos the wrapping gift box because if was a birthday gift, Dior put the item in my recipet but didn't came with the box. It was very disappointed.
Lala
Posted
I love my purchase it smells so good, I want to give five stars but you guys promised to send me three samples which was not in box.Parcel came very late which I understood.Anyways it is a very nice gift which I gave to myself after recovering from corona.🥰
James S.
Posted
Slow service,
Dawodu Y.
Posted
My order came in time, very good
Hook D.
Posted
excellent customer service
ChocolateLipstick
Posted
The shipping delay was understandable but getting products just thrown in a box when I was expecting a well presented package is not acceptable from this brand. I was notified of the "simplified" shipping after my order was in process. Then my second order arrived without the actual product I ordered.
