Great
13,721 reviews
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Anderson S.
Posted
I waited 3 weeks for my order and did not know where my shipment was until this week. My shipment still has not gotten to me and I am concerned because it says delivery today but no options for delivery preference. I am concerned about my package being thrown in my yard. I understand under our nations current state things are different YET for 2 straight weeks I heard nothing from Dior about my order.
Brown T.
Posted
Great delivery
Bortters D.
Posted
Poor customer service.. paid for 2nd day shipping didn’t get package till 2weeks later. Very unsatisfied
Morris, P.
Posted
I understand that I ordered during a difficult time with the impact of COVID-19 but I ordered my package on the 2nd and it’s still not delivered. Once it finally shipped, on the 18th, it got delayed. No updates for 2 days. Last I was updated on UPS stated it was scanned for departure, no updates since. I have no idea when my package will be delivered. When you email customer service you get automated responses that have nothing to do with what you asked. I expected better from Dior.
Henry T.
Posted
I waited forever for my package and soon as it delivered it was stolen I never received just wow
Cassagne C.
Posted
I love the smells!
Zelma
Posted
Your customer service is terrific. Your staff answered al of my questions regarding the proper use of my products.
Gutierrez M.
Posted
Amazing!! With everything going on, I was still able to get my purchase on time. Tracked everything through my email and if that wasn’t enough to keep me happy they also added to little gifts for shipping with them. So I’m happy and my boyfriends happy! Thank You Dior
