Great
13,721 reviews
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Jones J.
Posted
I placed my order on 4/1 and still haven’t received it! It is 4/21 today. I called and the girl couldn’t have been less helpful if she tried. I could buy slow shipping time if they were mailing anything that had to do with covid19, but they’re not
Mrs E.
Posted
Poor communication and was shocked to see how poorly Dior packs and ships. You’d have thought it came from Walmart
Rogan R.
Posted
The ordering process was fast and easy to navigate. The product was shipped and received in a timely manner. The palette came with 2 free gifts, although trial size the eye cream lasted me for six applications. I can’t wait for a night out, or the perfect zoom meeting to use my backstage glow face palette!
Burnett K.
Posted
No gift box n my travel size was not in the package
Robinson B.
Posted
It's taken 3 weeks since I placed my order. Still haven't received my item.
hhh
Posted
Missing item and have been waiting for 2 day about this issue.
Van J.
Posted
When ordering it would’ve been very helpful to indicate that orders may be delayed. I placed my order on 4/2 and with ground shipping expected it to arrive by 4/10. I used your chat feature asking what was going on with the order and asked to cancel as I saw no updates. Was advised it was too far in the “process” whatever that meant as there had been no updates except showing for 2 weeks that it was processing. Received an email 4/15 that my order finally shipped. I would not have ordered if this was going to take 23 days to arrive.
Rogers M.
Posted
This has been the WORST SERVICE EVER. I paid for 2 day shipping and didnt get my refund and still have not gotten my package. I am so upset.
