Dior USReviews of dior-us.com

products are good. just how shipping was delayed and the way it was packaged in the box i wasn't impressed.

love it!!The Best!!

I love your products and the fact that you are dedicating production lines to helping the Covid crisis. Nevertheless, if this impacts your usual operations, you should inform customers. I waited nearly a month to receive my order, and no one I contacted could explain it to me. I had to order from another vendor to bridge the gap. And when I tried to cancel my order with you as a result, I (conveniently) received an email that my order had finally shipped. Coincidence? Transparency would have been a lot better in this case.

Whole experience was not very good on communication.

Delivery took MUCH too long Sorry

It took a little longer than anticipated... but under the circumstances It worked out fine. Loved my samples!! Customer Service was great as well!!

Can't even give you need star!!!! I received the wrong foundation, I paid for 2 day delivery and it took 2 1/2 weeks. I never heard anything about how late it was going to be! I contacted customer service time after time,no one had anyidea!!! On rop of that I asked for my delivery fee returned, I was told they would ,and the neXT girl said she didn't know!Then I told her it was at Nordstrom on sale ..will not match..I will never purchase Dior again unless something is done. I worked at Nordstom for years and if we had treated our clients this way, we would have never stayed in business. So very dissapointed and upset!!!!!!

Prompt order fulfillment despite current public health crisis.