Dior USReviews of dior-us.com

I only received 3 of the 4 items. One lipstick and 2 free samples.

Honestly thought it would have came faster it took 3 weeks. And when I picked gifted wrapped I thought it would have came with a bad so I can give it as a gift but I just got a card. This does not compare with other places I have bought from I am kind of disappointed.

I've just got the package 5 minutes ago. When I open the package, I can't believe what I saw inside. Lipstick's paper box was opened. When I pull the lipstick out, lipstick didn't have any secure sticker or anything to prove me that no one already opened it before me. Right now, in this pandemic I couldn't risk my health to think that it is safe to use. I ordered this lipstick not from Macy's or Dillard, I ordered direct from DIOR to get the best packaging in this pandemic, but What I got is really upset me.

The problem is resolved quickly

I originally placed my order on March 20, 2020, and I paid for the order to be expedited second day. I never received my order, so I called about 9 days later, and they had not shipped my order, even though I was charged for second day delivery. So, I cancelled the order because Saks was able to send it to me faster. On April 6, 2020, I received an email stating my order that I cancelled a week earlier had shipped. With this information, I checked my card account and saw that my order was never cancelled and I had paid for the item. I will not buy from Dior directly again because not only are their customer service reps rude, they are not very good at following through on their orders.

Thank you for helping me buy my favorite powder to during this trying time. I appreciate your efforts.

Item as described...thank you Dior

I have an online purchased and I was about to cancel my order but the lady, helping me she did keep her word and promise that my order will be on its way so I've waited for another few days and yes, my order is coming tomorrow, April 10th. Thank you!