Dior USReviews of dior-us.com

Very good experience buying things from Dior

Free shipping...samples ...beautiful packaging...fast delivery.

My order was delivered in beautiful boxing

Excellent service....

Speedy delivery and beautifully packaged. Great service!

Loved my package. Ordered the Sauvage. The packaging and delivery was everything! 4 stars because when I went to order online it wasn’t letting me checkout with my debit card. I had a lot of issues and went through using my debit card through PayPal. But even still after ordering it no confirmation place popped up but I did receive an email shortly after confirming my order. The checking out was strange but I loved everything I ordered, the samples and gift wrap.

Quality product, packaged so very nicely and delivered fast! The gift to my girlfriend was very well received! Thanks Dior!

This is my first time ordering from Dior direct. I expect nothing but luxurious experience liked I did with Chanel. Wrong! The good: the packaging is gorgeous. The bad: the shipping is with UPS ground. (I’m going to be harsh here. Chanel is 2 day shipping). The ugly: UPS screwed up. After almost a week in transit they sent the package up to Canada. So I called customer service and asked for help. CS told me she will contact UPS and let me know. 3 days later still nothing. I called again and told CS that UPS tracking saying the package will be send back to the sender (after a week in custom by mistake). CS told me Dior will reimburse and go ahead to order my item again. At this point I don’t want to go through the bad experience so I wait for my refund first before placing any more order. Another week went by and my package showed up. Granted the shipping saga wasn’t Dior fault but DIOR did nothing to smooth customer bad experience I wouldn’t want to go through placing an order at Jan 29 and receive shipping conf on Feb 1 and have to wait until Feb 19 to receive a package ever. You just lost me as a customer there.