Direct HearingReviews of directhearing.com

Very disappointed in phone chat today. Im not computer savvy. Taylor was very rude I feel. I loved your company until today. Im sorry

fixed my problem on the spot Well done

Very helpful!!!

I purchased Phonak Cros aids in April. I have had to send them back for service twice. Most recently because they only maintained a charge for about 10 hours at most and the sound volume adjustment was not working properly. Currently after being told the charge should last much longer once repaired, there is no improvement. I am only using the Phonak Aids as a backup to my old Signia Aids. What a waste of money!

They were very helpfull. Carlos

Good price on top of the line aids. Support is generally available remotely through the device app, which is very convenient. Problem is I never talk to the same person twice. Talked to 4 different audiologists, got 4 very different answers about tinnitus support. Took many weeks to get it done and still not sure I understand what's possible or how it works.

Purchased two pair of top of the line Starkey Omega AI 24 hearing aids plus 2 TV streamers and a remote control. Process was smooth and reliable. Product is excellent. Price is very competitive. Positive experience all around.

Great customer service and support!