Direct InteractionsReviews of directinteractions.com

Working at Direct Interactions has changed my life. As a caregiver, having flexible scheduling opportunities is key. I was drawn to this company because of its mission to provide employment opportunities for people with disabilities. I stayed because they gave me an opportunity to shine and gave me a chance to showcase my skills. The work has been both challenging and rewarding. I would recommend Direct Interactions to anyone who is dedicated to customer service, has mad skills, and is just looking for a better career and a chance to prove that you are more than what others have made you believe.

Love working with DI. These people are *real.* They are compassionate, in touch, and very generous with time and experience.

Training is great ! The staff are always upbeat and positive, and a message away if you ever need help.

I had to call unemployment to verify they had all my documents yesterday. The portal was not working properly for me to upload what I needed to upload. Ms. Camelia, ID# 2118 was so wonderful. She was patient and spoke clearly and walked me through everything, while double checking to make sure I had all documents needed to move forward in the process. I’ve had to call a couple times, and people can be very short. Not Camelia, thank you for not rushing and making the experience a smooth one, not cringy

I spoke with Lisa Zaidle and she was excellent with knowledge and patience in helping me to reset my PIN number for unemployment services to enable me to continue doing my weekly activities and collect my weekly pay!

I talked to Alicia and she was very dedicated and determined to help me. I really appreciate her help and getting me through a hard time. Thank you

To Julie M, I am so grateful for your patience and the information gained from you. This is my first time having to deal with something of this nature and it’s very frustrating when one is ignorant to all the rules and regulations. Again I thank you so much for helping me get to get through this process with a little more faith.

I spoke with Jacob - 18154. I have never met someone with so much empathy for another person. I filled out paperwork on 3 occasions and it didn't go though on the website portal. Although, I was told that everything was completed much earlier in the week. Last Saturday I received a letter stating questions were unanswered and my deadline was Tuesday.I spent the weekend re-answering them on the website portal. I emailed, and faxed them over. Called on Monday to make sure they came through somethings did but not all. Jacob patiently went through everything - what was missing he took the time to hand write the pages while I explained. He spent 1hr and 15min with me. His patience calmed me. I never felt rushed during the entire time with him. He truly care about people don't miss deadlines because it will cause a delay in benefits. Jacob you are a honest and hard working employee. It's employees like you that gives companies high ratings overall. I will never forget you!!! I hope when I call the office you answer every-time. It would be comforting to know that my questions will be taken care of. I appreciate all that you done for me Jacob.