Poor
56 reviews
Direct LiquidationB2B liquidation auction marketplace for wholesale surplus inventory, customer returns, closeouts, overstock & refurbished goods sourced from top retailers.
Direct Liquidation (directliquidation.com) has 56 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
56 approved reviews, newest moderated first
Faur M.
Posted
I order one pallet , I paid £1700 and nothing received, they didn't send me nothing, Scam
Response from Direct Liquidation· Sep 24, 2024
We don't sell in Europe. Are you sure you ordered from us? There are a number of scam websites out there using rip offs of our website. Please send the URL you ordered from.
Scott C.
Posted
Scam. Do not buy from this company. They will take your money and ship nothing. I have reported them to my visa for fraud and the better business bureau has been contacted.
Response from Direct Liquidation· Sep 24, 2024
Pretty sure this review is in the same boat as the last one. I'm sorry it sounds like you were ripped off but our company is very much real and ships it's orders. Do you have an order number?
jim M.
Posted
BIGGEST CROOKS ON THE PLANET_ STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hopefully, Direct has finally reimbursed us for our loss, and , if so, looking forward to future business - 09/27/2024
Response from Direct Liquidation· Sep 24, 2024
Sorry you feel that way Jim. How can we change your perception? We value your business and would love to work with you in the future.
Rossy P.
Posted
Aún no he hecho mi primera comprar pero me gustaría saber qué tal le fue
Response from Direct Liquidation· Sep 24, 2024
Can you please remove your 1 star review if you haven't placed an order with us? Not sure why you would rate us 1 star having never ordered.
SK
Posted
Hello, I have no words to describe how disappointed I feel about the pallets received. They said that it was 75% working goods, which is wrong because it is 90% damaged goods from the pallets(12) I received. Almost all the items had receipts attached that read "Return Reason: damaged", whereas they (DL) said there was no way of knowing that. For example, one pallet containing grill and washing machine are both damaged and in non-working conditions as per the receipt attached to them, so that is one pallet which is a complete waste, which makes 0% working item from one pallet. I will not be able to get back the money I spent in purchasing/shipping this lot not even closer. Please don't sham people like this. It is a lot of money, hard work, and time that I put into buying, transporting, and sorting this lot. But I will not be able to even make enough money to get my money back, on top of that I might have to rent a dumpster to get rid of all the damaged goods. This is a total loss and disaster for me! This is truly frustrating. Thanks
Response from Direct Liquidation· Sep 24, 2024
I'm sorry for your loss. We have no way of knowing the working condition of the goods. These are untested, raw customer returns. Nobody is touching them to verify functionality. That is why the price point is 10 - 25% of retail. Referring to our company as a scam is just not accurate. We provide a service selling untested customer returns from major retailers. I can feel your pain, but there will be some losers when buying raw returns. This is really a numbers game. I would love to win back your business. Please let me know if there is anything we can do to make this right in your eyes.
Kendra A.
Posted
I've purchased from DL for about a year now and will continue to do business with them. Shipping seems to be getting faster and there's great stuff in the lots, name brand items. Thanks!
Brendan A.
Posted
Directliquidation is a great service, Customer support agent Janette was super helpful! Thanks guys
Trung N.
Posted
Danny is a customer service rep at Direct Liquidation and he's been stellar. I've always had great experience with DL over the years, but when there are issues arise, Danny has always been helpful and supportive. Many of my issues are taken care of and I always feel great when there's someone I know I can rely on to make things right! DL is a great source, but as other sources, you need to test first to see if it's the right fit before fully committed. I'm fully committed and has been with them since day 1.
