Marie C.
Posted
DO NOT USE THIS COMPANY
Yandri and Matthew took great care of my belongings and were friendly and professional.HOWEVER I DO NOT RECOMMEND THIS COMPANY. They mislead and lied to me. Today is day 15 and I still have not received my belongings. Richard told me it would be 7-10 days (NOT business days) to have them delivered to me. They were 24 hours late picking up which caused a hardship on my family. Going without our things continues to create a hardship and they don’t care nor will they credit my balance for the mess they have created.
Response from Direct Relocation Services· Sep 14, 2026
Yandri and Matthew will be so happy to hear this — thank you for taking the time to call them out by name! Taking great care of your belongings staying within your quoted price and bringing a friendly professional attitude to the job is exactly the standard we hold every crew member to. We are so grateful for your kind words and wish you all the best in your new home! — Direct Relocation Services | BBB A-Rated & Accredited | ATA MSC Member | 855.378.3110



