JCH
Posted
Easy to talk to.
Easy to talk to. Got orders. Neat box!
Response from DiRx· Nov 16, 2022
Thanks for your comments! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx

Great
3,918 reviews
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
JCH
Posted
Easy to talk to. Got orders. Neat box!
Response from DiRx· Nov 16, 2022
Thanks for your comments! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
Patrick H.
Posted
I'm utterly blown away by how awful my experience with DiRx has been. It has taken almost a month for me to receive my prescription, and I had to go two weeks without my necessary daily medication because of their serial incompetence. The issue began with them not being able to get my prescription transferred from my regular pharmacy. The order was stuck on "pending" for two weeks, and despite numerous emails, they did nothing to move that process along. My order finally went through, and I ordered my shipment as overnight so it would arrive in time. Despite paying the exorbitant overnight fee, it still took 2 days for them to ship it out. Then after a week of waiting, the order never arrived, and I was told "UPS lost the package". So they re-shipped it, which took another two days, and I am still waiting for my prescription. I would absolutely never recommend this website to anyone. As I said, it has been almost a month and I never received my prescription, and customer service agents keep giving me the runaround. This website is a scam and not legitimate.
Response from DiRx· Nov 10, 2022
Sorry for your experience, Patrick. We did our best and unfortunately your parcel got lost inn transit. We sent a replacement and covered the overnight expenses. We are not, however, an illegitimate pharmacy or trying to scam anyone. Best of luck.
farzana I.
Posted
Ease of transfer of prescription and value on the medication
Response from DiRx· Nov 16, 2022
Thanks for your comments, Farzana! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
Tony
Posted
My experience with dirx has been pleasant
Response from DiRx· Nov 9, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
Barbara A.
Posted
DiRx had to contact original pharmacy to transfer my prescription. All complete within timely order. Thank you
Response from DiRx· Nov 9, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
Linda N.
Posted
Everything was fast, and whoever I talked to on the phone for additional help, was very helpful.
Response from DiRx· Nov 9, 2022
Thank you for your feedback and your support. We appreciate you! Be well!
Capt J.
Posted
You will never get a rep on the phone.They will not get thru to your doctor for prescription info.You will wait like I have been on hold listening to suicidal music and never get picked up 47 minutes and counting. Never again been waiting three plus weeks to get a refill.Total bs To your reply I have soent many hours trying to get a rep my doctor also tried was on hold twice for over 20 minutes. Your reply means nothing . First delivery went off like a charm but try to refill a prescription nothing but a headache I'll pay a little bit more somewhere else It's worth the customer service.
Response from DiRx· Nov 10, 2022
Hi John. Not sure what you mean by not having someone available. Our team is available 24/7 and rarely--if ever--miss a phone call. We have live agents based in the United States answering the phone all day long. I'm sorry if you had a negative experience.
Nancy G.
Posted
Quick service. I appreciate the 90 day supply of the RX
Response from DiRx· Nov 9, 2022
Thank you for your feedback and your support. We appreciate you! Be well!