DoloreyReviews of dolorey.com

It's been 3 weeks still waiting for purse

Still have not received my purchase. It’s been a month or more

I have not received my order as of yet, nor have I been notified when I can expect it. The tracking app & tracking # show my order had been in Fremont, CA since the day I placed the order. I sent an email several days ago asking for information as to its status, but have not received a reply.

I’m still waiting for my order to arrive.

The handbag 👜 that I purchased arrived today! It took a little long to arrive (which may have been a result of the state of our country at this time)? In any case, the purse is exactly as pictured. If it stands the test of time, all is good ! 😊

Beautiful, well made purse. This is my second one from Dolorey. The compliments just roll in. Delivery was in a reasonable time frame and communication on progress was good. Don't hesitate on this one.

I ordered 2 bags in January. Received them in April! One of the bags was fine, the other one was horible: two two part of the bag on the top had different width, the zipper was awry, the bag was deformed because was half full with paper and box it came with was smashed. The color was not red, like on the picture, but purplelish. The outer plastic bag had numerous old, partially removed stickers, like the bag has been returned few times by other costumers. I paid $129.99 for a very poor executed item!!! Sent two emails with photos to Customer service requesting a return. Still have not received a response. The next step will be to call my bank and to submit a claim. Daniela

I received the wrong bag. Sending emails for 4 days Now to the service department and I don’t get an answer back. I do get publicity emails for buying more so someone is working for selling but not for service