DonatelyReviews of donately.com

So far so good- it seems easy enough to navigate and use.

I’ve used several donor CRM platforms, and Donately’s seamless website integration makes it easy to receive payments and automatically record them in a searchable database. As a new general manager at a nonprofit, I especially appreciated how intuitive the system was to learn. While it can take some effort to track donations from multiple sources, overall I’m grateful for Donately and excited to keep exploring how it can help us better engage our donors.

Before Donately, our biggest challenge was finding a donation platform that was both professional and simple to use. We needed something that worked well for our donors without creating extra work for our team. Donately has been incredibly helpful because it’s intuitive, clean, and easy to manage. Setting up campaigns and tracking donations is straightforward, and the recurring giving feature has been especially valuable for building consistent support. What’s worked best is the seamless giving experience for our donors and the efficiency it creates for our staff. It allows us to focus more on our mission and less on managing technology. If you’re considering Donately, I’d say it’s a strong choice for organizations that want a powerful platform without unnecessary complexity. It’s helped us streamline our fundraising and serve our supporters well.

Overall, the platform is pretty straightforward to use. In the free version, there are limitations on the formatting options. However, for the purposes of our campaigns, they are adequate and look professional and clean. There are also several modifications you can make as to what is visible versus not visible on the form. Different filtering options to see donor activity is also straight forward, and provides graphics to see activity over a given span of time. The different options on the dashboard for forms, campaigns, or fundraisers can be a bit confusing to navigate and is not intuitive as to which one is being used or should be being used. There was also a bit of a learning curve to make the page look nice (e.g. formatting graphics on canva before uploading), however was easy to understand after a few trial and errors. The sum in the donations is also BEFORE any processing fees, however I believe that this is the general format for other donation pages as well.

I manage donor engagement for a small nonprofit, and Donately has been a solid, reliable tool for us. What I appreciate most is that it’s allowed us to grow without feeling forced into something bigger or more expensive than we actually need. The platform is straightforward, easy to use, and doesn’t require a ton of training, which matters when you’re juggling a lot of roles. The fee structure is also a big plus. We’re not buried in fees or constantly worrying about how much of each donation we’re losing, which makes stewardship and transparency with donors much easier. One caveat is that as we’ve grown, there are a few advanced features we occasionally wish were a bit more customizable. That said, for a small nonprofit that values clarity, affordability, and room to grow, Donately has been a really good fit and a tool we’ve been happy to stick with.

My experience switch to Donately was super easy and smooth. I was able to get everything up and running in no time at all. And received my first donation through them quickly. Nothing frilly or a ton of extras. Super easy to integrate as well.

Great platform for accepting donations! Donately is easy to use, reliable, and works perfectly for nonprofits looking to streamline their fundraising efforts.

As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access.