At Key Cellular Nutrition (KCN), we've made it our mission to help people reach their highest levels of health. With one of the fastest-growing natural health coaching groups in the country, we assist people from all over the world improve their cellular health, which can lead to your body being able to do what it does best: heal itself.Your body was designed to heal itself but that healing requires energy. If you don’t have the energy to get through the day… you probably won’t have the energy needed for REAL healing -- which is why you can be doing great things for your health but still feel like you’re spinning your wheels. You are made up entirely of cells (blood cells, brain cells, bone cells, skin cells, hair cells, etc.). Those cells are where your energy comes from. So if you have an energy problem you have a problem at the cell level of your body. Therefore, better health begins at the cell.Has your doctor ever talked with you about the health of your cells? If you’ve been to other doctors without getting answers or the results you’re looking for, or you’re sick of relying on medications to cover up your problems, you’ll find something completely different here. Our approach can help you achieve the transformation you’ve hardly dared to dream about. You won’t find any magic pills, potions or lotions here -- it’s all about addressing your problems at the cellular level, not masking your symptoms. The Cellular Health Accelerator is designed to take you from where you are now to where you want to be, with the support, guidance and encouragement you need along the way. Stop struggling. Feel better. Get the energy needed to be more active, but more importantly the energy needed for healing. Let go of the limitations that stop you from living on your terms. Spend your life with the people you love!
Key Cellular Nutrition (drcole.com) has 75 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Also known as
drcole.com
Website
drcole.com
Category
Clinics
Location
Greensburg, Pennsylvania
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I wish I would have found the other reviews on this program here before I wasted my $37 and my time on getting a "consultation" from an unqualified person who talks to you like you're a kindergartener. Saying I "may not qualify" but then later into the call I'm qualified based on my score (that they already had totals for) from the very time consuming evaluation you take before scheduling a consultation call. I even reached out to The Health Institute website to ask if this was a scam and haven't heard back. I feel dumb for believing that just because it was from Dr. Axe (who I think does a lot of good) that it was legit and worthy of my time and money. It's definitely not. "If it seems too good to be true, then it is" continues to be confirmed with this experience.
JA
JAH
Posted
This company is a rip off
This company is a rip off. I just sat through a one hour sales pitch when I thought I was getting a practitioner to talk to me about my healthy.
Don't fall for their "Cellular Health Analysis" supposedly valued at $199, and they give it to you for $37. The entire thing is a sales call. The program they are selling is $8,000.00!!!! Supplements, videos and seven 15 min phone calls. And they suck you in using the name of Dr. Axe. High pressure, very low value. Ugh!
GE
Gen
Posted
They took the money and Ran!
I signed up in 2022 and paid an exorbitant fee to participate in the CHA program with Mastermind to follow for life for maintenance. I had good results with CHA and continued to improve for over a 11/2 years. Life hit me and I digressed. I contacted them, did some refresher work and decided to redo the CHA program in Mastermind. I am almost done with month 2 of a 4 month program. I am thinking that Mastermind is a really helpful thing and may be worth that price. On Monday of this week i got an email stating they were sorry my time in mastermind was over and if I wanted to continue with Dr. Axe’s concierge program it would be a monthly fee. I was booted off the private Facebook account for Mastermind. All links for scheduled planning sessions that were emailed hours before the ending note were gone. Everything shut down. I found an email address online and sent an email to find out why I was removed and state that I did not ask to be removed, About 48 hours later I received a note that said i should send any questions to another address and they would respond in 48 hours. I had no prior text, email, notice that there was any change coming. Blindsided! I had not quite 2 1/2 years on the program. They deserted me in the middle of my second go round. I paid a lotta money and obviously I have been scammed. I had so much faith in the program and all those people (Felicia baumgardner, Jenna, Stevie, Andrea etc. ) What a slap in the face. Thinking about legal assist. Stay away from this organization, Key Cellular Nutrition, and stay away from dr Josh Axe who took over when the founder, bill Cole, died. They have effectively screwed us over and walked away with our money.
NB
nan B.
Posted
KCN is no longer .and it is no longer…
KCN is no longer .and it is no longer honoring prior agreements for Mastermind membership for life. New management is not to be trusted. Beware.
AK
Alaina K.
Posted
Scammed into a $10,000 loan Misled by Key Cellular Nutrition
(Resolved as of 9/21/24)
I was scammed into a $7,197 + 3,000 interest loan from Key Cellular Nutrition, which I discovered after seeing a Facebook ad featuring Dr. Josh Axe. The company has no connection to Dr. Axe, but instead is associated with Dr. Bill Cole, who is unfortunately no longer alive. I was rushed into the agreement and experienced multiple health issues due to the wrong supplements sent to me. I followed their plan exactly as instructed but suffered from headaches, insomnia, dizziness, weight gain, and upset stomach. I have 120 capsules remaining in each of the three bottles and was instructed to take 12 capsules per day, which I believe is excessive.
The coaching and support provided were inadequate, and I was never given proper guidance on creating a balanced, daily meal plan. I experienced terrible pain, chronic fatigue, and dizziness, but the coach didn't seem to care about my concerns. I was promised pre-packaged meals and bone broth powder, but never received them.
I've attempted to cancel the program and request a refund, but the company has not been cooperative. I was lied to and have been left with a loan I cannot afford. I've reported the scam to my bank, the Federal Trade Commission, and the Better Business Bureau. I highly recommend avoiding this company and their unethical business practices.
Update 6/26/24: I've received an email from my bank, fnbo, instructing me to contact the merchant, United Cole Health LLC, to make a cancellation request directly. However, I cannot find a contact customer service phone number for them. I've followed the steps to report the scam and seek legal advice.
Update 8/30/24: I've followed up with my bank and reported the scam. I was refunded the transaction charges, but unfortunately, it's too late to get the loan refunded. I've received a letter from fnbo stating that a loan has been sent to the bank, with no effort from Key Cellular Nutrition to correct their mistakes.
Update: Finally am reimbursed today with a check from fnbo for services not fully recieved as promised and for being rushed into a loan of 10K I tried cancelling several times.
LB
Lori B.
Posted
Beware
This is not an honest company and I am sorry that Dr. Axe is representing this. First of all, the $37 I paid had no helpful information about improving cellular health. The sales person follows a script and pops in that they have a program that 1500 people are waiting for and that you must qualifiy, and they may not accept you. Hog wash!!! They will accept you if you pay the $7K! They refused to tell me how much this program costs until the end of her hour long script.They do NO testing only questions. Don't fall for this! The sales person would not give any examples of specifics or what this looked like.
LB
LISA B.
Posted
My experience with the $37 Zoom/Dr. Josh Axe?
My experience with the $37 Zoom meeting/Dr. Josh Axe team(key cellular nutrition) was very disappointing. The explanation of the program was poor at best, never received a thorough understanding of what to expect. I asked about what supplements I would receive and was told whatever my assessment says I need. The only supplement I was told I would get was a glandular one and some others. I explained how the supplements I was using were effective, could you tell me about the ingredients. She skirted answering the question. I was told I would get a booklet about diet in addition to the supplements. The young woman explained other people have lost 50lbs in 4months. That was a bold claim and who knows where those pictures came from. Then came the price for the program. The hand-holding price was $7,147 and the non-hand holding price was $2,690. We began filling out the forms for credit card and the system wouldn't take a PO Box. So I said I wouldn't mind making payments, but refused an auto-pay. She said let's see if you qualify, so together we completed some paperwork while screen sharing. I told her I didn't want to take out a loan. She insisted it was only to see if I qualify to make payments. Later I repeated this sure looks like a loan to me. Oh, no she repeated. Then at the end of the paperwork I said see the clause I need to agree to? It calls it a loan. I told you this was a loan. She so innocently said "Oh, I thought I explained it properly". Hesitantly, I agreed to said loan. When the Zoom meeting ended I saw a text where you have to take a selfie/picture of yourself holding your ID to complete the loan process. I never did this. Instead I phoned the credit union 20 minutes later and cancelled out the loan. The next day I reached out to the credit union and explained how they are misrepresenting the loan process. Then after reaching out to a supervisor with Dr. Josh Axe's team to report the incident the young woman has the audacity to email me denying it. Good Luck! How trusting are you?!?
JD
JUDY D.
Posted
BEWARE
BEWARE
If I could give them a zero I would.
I specifically asked how many pills. She said four . I’m ok with four. But what she didn’t say was at least four to 8 in a pack and several packs a day.
So now I’m trying to cancel and they keep taking my money. Impossible to cancel!!!!