Average
301 reviews
DribbleupDribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
301 approved reviews, newest moderated first
Amber
Posted
Ball arrived Saturday, via mailman handing it to my son (who it was intended for as a Christmas gift). By Sunday, I am being charged a fee for something that isn't even being used nor opened for another 15 days. I feel like I basically just paid $40 for a yellow basketball. I feel bamboozled and conned.
Charles M.
Posted
Dribbleup handled my concern in a prompt and successful manner. They followed up and made sure to inform me that the problem was resolved. Their customer service has met all my expectations.
Jayson T.
Posted
Great customer service. They were very helpful and fast. No questions asked and replaced a broken stand. Now the dribble up app and basketball have really made my daughters more confident dribbling on the court. We could see a difference within a week. I would highly recommend.
Brenda
Posted
Awesome customer service! Alyssa was so helpful with finding out about my delivery. Dribble up staff has always been quick to response to my many questions. Brenda
Kevin M.
Posted
Emails aren't answered. Does not work on Android based Amazon Fire Tablet. The basketball program is NOT appropriate for 6 year old. Way to advanced. If I can ever get a response, I will be returning the ball.
Doreen
Posted
I bought for my grandson and he didn’t use the subscription. All I did was send an email and they canceled the subscription. Have never experienced such ease with cancellation of anything. These peeps have awesome customer service! I hesitated to buy because I figure it would be a hassle but no hassle at all!
Diane C.
Posted
Great experience!
Linda G.
Posted
I purchased two items as Christmas Gifts so I have not given them out yet, but I accidently ordered a baseball glove incorrectly (wrong hand) and after receiving the order I realized this. Customer service was excellent in getting this returned and re-ordered very quickly. I recommend this company highly.
