DriftReviews of drift.co

If I could give no stars, I would. This company is shady. I continue to get this product charged to my account even though I have cancelled the subscription. There is no way to contact them to fix it.

You cannot cancel your subscription!! Do not sign up, it is a SCAM!

SO disappointed!! Hinted strongly for them as a Fathers Day gift. Scent lasted about three days. Definitely cannot recommend. Overpriced and overrated.

The product is rubbish - great names for scents that do not smell like the description and last a few days - if you’re lucky. As for the SCAM of being placed into a subscription, I’m amazed that trading standards is not shutting this down. I’m not a stupid person, but I felt it when I had an email announcing ‘your DRIFT’ is on the way, I felt like one. There was no sniff of subscription mentioned when I bought the first one. Trying to cancel this is an awful process. The email didn’t have a link where to cancel and after finally logging in, I had to search to cancel and request it about 10 times before it was finally cancelled. Do not touch this company with a barge pole.

The air freshener smells really nice, but it only lasted about 5 days so I cancelled my subscription. I’ve given 2 stars because I have been able to refresh the scent myself by putting essential oils onto the wooden block, keeping it in an airtight bag for a day and then re-attaching.

Their first version of the vent clips were amazing and honestly, I didn’t even care that they forced people into a subscription because the design was good and the smell too! Unfortunately, they made it even worse by pushing a 2.0 version which is clearly a tactic to force people to buy this as the refill does not fit in the rounded version, plus their promise of only having to buy one clip that lasts forever went straight out the window. They not only hide bad reviews but close all support tickets straight away, even the ones just asking for the round refills! Absolute scam company. I genuinely feel bad for them as I was super happy with the actual product

Clearly a scam - USE A PRIVATE BROWSER AND YOU WILL BE ABLE TO CANCEL SUBSCRIPTIONS The first few orders were flawless and great. There was one scent of the month I didn't want, so contacted them to ask to skip it and that wasn't a problem, and they responded to me reasonably efficiently. The next months arrived and the scent was incredibly weak, so I contacted them again. Again, they responded efficiently and said they'd send me a replacement, gave me a choice of replacements, and confirmed they'd send it out....it never arrived! The next months subscription arrived as expected, and they've now charged me and supposedly dispatched this month's (June's) scent, which I am yet to receive nearly ten days later. I have also tried contacting them at least six times in the past two weeks to ask where the replacement scent is, which still hasn't shown up. I'm also having issues logging into my account now and have to use private mode to log in 🙃 At first it was great, but now they've clearly had their fun with ripping people off!

Straight out of the sachet and can't tell it is in the car. Barely a scent right up to the nose. Such a disappointment.