Earth FareReviews of earthfare.com

( Rock Hill, SC) Employees gang up on their customers. There are exceptions.....however. Some of their staff are very nice.

When EF in Rock Hill closed the first time with the bankruptcy, I was devastated! Not many stores had a good selection of organic clean ingredient foods to choose from. When EF Rock Hill was one of the stores to reopen, I was elated! For a while the local store was doing pretty well with customer service and its offerings to the community. However, EF Rock Hill has been in a slow decline... probably moving toward a second self-inflicted closing!!! Lately the weekly sales ads come a day late in our email... as do the "this day only" discount coupons! For Thanksgiving (and presumably Christmas) EF has run an extensive ad for holiday meals from EF Kitchen... we placed an order for our Thanksgiving meal to be picked up at the meat department today! When we went to EF Rock Hill to get the cooked boneless turkey breast, the staff acted like we were from Mars and speaking a foreign tongue! First, we were offered a raw uncooked bone-in turkey breast, then a fully cooked turkey breast in shrink wrap that came with reheating directions... hardly a cooked EF kitchen catering item (which would have been an $80 sale). So now we are without a turkey for our Thanksgiving meal tomorrow! Thinking about using EF for a catered holiday meal this year?... DON'T DO IT! Go somewhere, anywhere else! Then no regrets at 4PM the night before Thanksgiving!

It took a cashier a while to pay attention when I came up to the cash register.She was engrossed in watching a coworker cleaning the floor. She never greeted or thanked for a purchase.