Cathy
Posted
Watch out for this company
Watch out for this company. They fraudulently took money ($117.35)) from my checking account and mow will not answer my text or email. Typical damn thiefs..
Response from RAIZE· Apr 30, 2023
Hi Cathy, we spoke about all of this over the phone, so we do hope to see you remove the review soon given this isn't true. Thank you in advance! We're sorry to hear about the fraudulent use of your card. We already issued a full refund to you. I hope you can understand that this was not intentional at all. We're just a small business that makes cookies, and we received an order that we thought was legitimate, so we made the cookies and sent them out. Of course, it sounds like someone stole your card information and used it to place the order. In fact, we are the ones losing money on this because we baked and shipped a large order, and then fully refunded it to you. Further, we even did our best to give you all the necessary information to your local prosecutor to help you identify the card thief. Best, RAIZE