eCosmetics.comReviews of ecosmetics.com

Response from eCosmetics.com· Jun 8, 2023

Thank you for your feedback. With standard shipping, our goal is to have the products to you within 2-8 business days. Once the order ships, our shipping emails are automatically sent with tracking information. It is possible that this email may have gone to a spam or junk folder. Great news! Your package is on its way to you and is expected to arrive by June 11th. One of our customer care representatives has reached out to you for further assistance. Our Customer Care Representatives are also available via email, chat, or phone Monday through Friday from 8 a.m. to 11 p.m. EST and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.

Response from eCosmetics.com· Jun 8, 2023

Thank you for your feedback! We make every effort to ensure the merchandise on our site is in stock. However, if there is an item currently out of stock on our website, we would be more than happy to put you on an inventory notification list so we may notify you via email when the product is available to purchase. For discounts, we frequently send discount codes and promotions when you stay signed up for our special offers with your email. With our discount codes, exclusions may apply, and you will see if an item has been excluded from a promotion when viewing your shopping cart. Additionally, we offer free shipping for orders $49+, after coupons and before taxes. Please, let us know if there is anything else we can do to better your experience for future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.