Poor
867 reviews
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
867 approved reviews, newest moderated first
Charlie R.
Posted
Great service as I had a sizing issue that was resolved immediately!! Thanks
Response from eddiebygiddy.com· Jan 18, 2021
Thanks so much for sharing your experience, Charlie! We're happy to hear you're enjoying your Eddie.
Adrian
Posted
Took a little getting used to, but definitely enhanced things...
Response from eddiebygiddy.com· Jan 18, 2021
Hi, Adrian! We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
George
Posted
Totally amazing product definitely worth a try.
Response from eddiebygiddy.com· Jan 18, 2021
Hey George, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
Daniel
Posted
My giddy is too small I think. Should have purchased next size up. Hard to get bands on and very tight. Can only where a short time.
Response from eddiebygiddy.com· Jan 18, 2021
Hi Daniel, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Nathan G.
Posted
The way it's designed makes the Giddy ring harder to remove than your standard silicone ring. While the ending result definitely felt stronger, getting it on and off is a difficult and sometimes uncomfortable experience with the bands really pinching your skin.
Response from eddiebygiddy.com· Jan 18, 2021
Hi Nathan, thank you for this feedback. Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!
James C.
Posted
Your customer service is awesome but I think your measurements are below the normal measurement scale.
Response from eddiebygiddy.com· Jan 15, 2021
Hi James, thank you for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team!
Tom
Posted
I received a two pack on Dec 23, 2020, but the size was not what I ordered. I ordered a size A but received a much larger size. This is the fourth time I have tried to contact customer service to resolve this problem but I have NOT received any response from the company,
Response from eddiebygiddy.com· Jan 15, 2021
Hi Tom, thank you for your honest feedback. I'm sorry to hear you've had trouble getting through to our team - it doesn't look like we have any messages from your account. Not to worry! Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Not H.
Posted
Does not fit properly. Keeps sliding to front.
Response from eddiebygiddy.com· Jan 15, 2021
Hi there, we're sorry to hear you're not fully satisfied with your Eddie! If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results.
