eFaxReviews of efax.com

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4.5

Excellent

2,345 reviews

eFax4.5

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About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 100% of reviews.
Most recent review: October 2026.

How we calculate scores

eFax reviews

2,345 approved reviews, newest moderated first

Sudipto R.
Posted Mar 5, 2024
Pleasing Conversation with Elizabeth!
It was a pleasure speaking to Elizabeth. She was attentive, easy to understand, was very courteous, prompt in finding the required information and mailing the document to me. She even proactively provided the ref # for our conversation for any future continuation I might have. Thank you, Eliabeth!
Response from eFax· Mar 5, 2024
Thank you so much for your excellent feedback and amazing review Roy. We will be sure to pass your kind words along to Elizabeth. Should you have any other questions or concerns, please do not hesitate to reach out to us anytime at [email protected] and we will be happy to help! Many Thanks! Sincerely, eFax Support Team
DeAnna C.
Posted Mar 4, 2024
Elizabeth V extraordinary CSR in my book
Elizabeth V was great and patient. Assisted me waited on the line with me for a response. Also, advise me on what possibly is the reason that my fax did not complete. If I was hesitant about keeping the service, her customer service alone won me over. I appreciate her assistance. It was early in the morning for me. She was most pleasant and most helpful. The best customer service I have had in a very long time. Engaging and attentive.
Response from eFax· Mar 6, 2024
Thank you so much DeAnna for the stellar review and feedback regarding your interaction with Elizabeth. This will most definitely make her day! Should you require any additional assistance or have further questions, please feel free to message the Social Team anytime at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Heinz Willi B.
Posted Mar 1, 2024
verry good!!
verry good!!
Response from eFax· Mar 1, 2024
Thank you so much for your excellent feedback Heinz. We appreciate your time in providing us with this feedback and if you require further assistance or have any other questions or concerns, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Gay F.
Posted Feb 29, 2024
Glenn R
Glenn R. was extremely helpful and while we need to do something on our end to fix our office emails, he was able to add my personal email to the account so I could send a very important fax.
Response from eFax· Mar 1, 2024
Thank you so much for your excellent feedback Gay. We are very pleased to hear that Glenn provided you with excellent assistance and we will ensure to forward your feedback to him. Should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Ron K.
Posted Feb 29, 2024
Eveldina was exellent.
Eveldina was exellent.
Response from eFax· Feb 29, 2024
Thank you for the positive comments Ron, Your feedback is always welcome and will be passed along. If you have any questions or concerns, please message us at [email protected]. An obstacle is only a stepping stone. eFax Support Team
Mark L.
Posted Feb 29, 2024
Lohita who was the rep was great
Lohita who was the rep was polite, friendly, knowledgeable, and incredibly helpful. She made it a pleasant and useful experience
Response from eFax· Feb 29, 2024
Thank you Mark Ligorski for taking the time to leave us a 5-star review, we will certainly pass this wonderful feedback to Lohita . If you ever need our service and assistance again in the future, feel free to reach us out at [email protected], Wishing you all the best in your retirement! Many Thanks, Stay safe and healthy, eFax Support Team
Debbe B.
Posted Feb 28, 2024
The customer service representative was great!
The customer service representative was knowledgeable and very helpful. I was very satisfied.
Response from eFax· Feb 28, 2024
We are thrilled to hear about your experience, Debbe! Thank you for sharing your thoughts in such a great review, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Laura T.
Posted Feb 26, 2024
Quick response and well informed
Quick response and well informed
Response from eFax· Feb 26, 2024
We are glad to hear about your experience, Laura and appreciate you taking the time to provide us with such a great review! If you need any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team

eFaxReviews of efax.com

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eFaxReviews of efax.com

eFax reviews

Pleasing Conversation with Elizabeth!

Elizabeth V extraordinary CSR in my book

verry good!!

Glenn R

Eveldina was exellent.

Lohita who was the rep was great

The customer service representative was great!

Quick response and well informed

About eFax

About these reviews

More in IT & Communication

South Beach Geek

hackrepair.com

Polar Chefs

Sonix

eFax reviews

Pleasing Conversation with Elizabeth!

Elizabeth V extraordinary CSR in my book

verry good!!

Glenn R

Eveldina was exellent.

Lohita who was the rep was great

The customer service representative was great!

Quick response and well informed