Excellent
2,345 reviews
eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Ira B.
Posted
Though somewhat difficult to get to a human being, once I did they were very professional and helpful.
Response from eFax· Jan 31, 2024
We are glad to hear about your experience with our rep, Ira, but sorry to hear you had difficulty reaching them! If you need any assistance in future please do not hesitate to reach out to us by email at [email protected] and we will be happy to help! eFax Support Team
Curtis R. Q.
Posted
When calling efax support Mr. Russ Hann was very knowledgeable, polite and extremely helpful. I would like to thank your company for having such an individual such as Mr. Hann working for your team. He is awesome and that’s not made up this is Curt from Brooklyn !
Response from eFax· Jan 30, 2024
Thank you so much for your feedback Curtus R. and we are very pleased to hear that Russ provided you with excellent assistance! We will ensure to forward your feedback to Russ. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks! Sincerely, eFax Support Team
Caroline D.
Posted
I signed up for the wrong efax level, and realized it as soon as I had submitted the payment. I called the support line and got Nicole in Customer Support. She was very helpful and patient. She resolved my issue very quickly! Great customer support!
Response from eFax· Jan 30, 2024
Thank you for letting us know about your experience Carolina, we are glad to hear the issue has been resolved, and will be sure to pass along your kind words to Nicole. should you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help. eFax Support Team
Tom D.
Posted
Rep very helpful
Response from eFax· Jan 29, 2024
We are glad to hear about your experience, Tom, and appreciate the great review! We will be sure to let Russ know, and if you have any further questions or concerns please do not hesitate to reach out at [email protected] and we will be happy to help! eFax Support Team
Dorte S.
Posted
I have had great help and quick assistance from the eFax staff.
Response from eFax· Jan 29, 2024
We are glad to hear about your experience, Dorte, and appreciate you taking the time to provide us with such a great review! We will be sure to let Simona know about your wonderful feedback, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Andrew R.
Posted
Efficient, attentive, no wait. Took care of business with a most pleasant and helpful attitude.
Response from eFax· Jan 29, 2024
Thank you so much Andrew for the wonderful 5-star review. We are grateful for you sharing your feedback regarding your interaction with Maria. We will be sure to share your feedback with her. Should you have any further questions or require additional assistance, please message us anytime at [email protected]. Clear your mind of can't, and start doing! eFax Support Team
Shunsuke I.
Posted
Your support was super quick and detailed.
Response from eFax· Jan 25, 2024
Hello Shunsuke. Thank you for the 5-star review. Your feedback is always appreciated. If you have any questions or concerns, please message us at [email protected]. Clear your mind of can't, and start doing! eFax Support Team
Corinna F.
Posted
Great and fast help, friendly and professional and sharing additional products. Thank you
Response from eFax· Jan 25, 2024
We appreciate you taking the time to share your experience, Corinna! We will be sure to share your feedback with Maria as I'm sure it will certainly make her day. Should you require any additional assistance, please do not hesitate to reach out at [email protected] and we will be happy to help! eFax Support Team
