Excellent
363 reviews
ElegousAt Elegous, we believe fashion should be accessible to all. We offer high-quality products at the most competitive prices, always putting our customers first. Our goal is to become the most trusted provider of premium fashion, delivering excellence with every purchase.
Elegous (elegous.com) has 363 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 317 reviews with 5 stars · Clear filters
JS
Posted
Excellent selection, great product, delivered maximally swiftly, love the purse I bought!!!!!
Response from Elegous· Jun 27, 2025
Hi there, Thank you so much for your lovely feedback! We’re so happy to hear that you had a great shopping experience and that you love the purse you purchased. Enjoy your beautiful new bag, and we truly hope to serve you again soon!
Sharon Saey A.
Posted
Great communication and my bag is fantastic!
Response from Elegous· Jun 25, 2025
Thank you so much! We're so happy to hear that you love your bag 😊 It was a pleasure assisting you and hope to serve you again soon!
JT
Posted
Bag came beautifully packaged and was delivered fairly quickly. Customer service is top notch too. I'll be ordering again.
Response from Elegous· Jun 23, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had a great shopping experience, it truly means a lot to us. We can’t wait to serve you again on your next order! Feel free to reach out anytime if you need help choosing your next bag, we’re always here to help!
Patricia B.
Posted
I ordered two bags, the other one was out of stock. Love the one I got, good service. Please make sure I’m credited for the bag that was out of stock. Thank you👍
Response from Elegous· Jun 19, 2025
Hi there! Thank you for choosing Elegous. I’m thrilled to hear you’re happy with your new bag. Regarding the item that are currently out of stock, please rest assured we’ll do our very best to assist you. We’ve reached out to you via email and SMS and look forward to your reply.
Elizabeth C.
Posted
Although it took a little longer than expected to receive my Chanel wallet, it came beautifully packaged. I will certainly buy more from this company. I appreciate the communication, tracking information, and quality of their products.
Response from Elegous· Jun 19, 2025
Thank you so much for your kind words and thoughtful feedback! We truly appreciate your patience and are so glad to hear you loved the packaging and the wallet. We can’t wait to serve you again soon!
Diana L.
Posted
Bags are both amazing and customer service is even more amazing. The lock that comes with my bag wasn’t anywhere to be found, I thought I threw it away or so I thought. It was inside the pocket of the purse the entire time. Customer service was super responsive. Even asked for photos and sent me a video of my bag before being shipped. The factory verified the lock was placed inside. I rechecked the pockets and there it was! I notified them asap to apologize! Bottom line is they were communicating and eager to help! What a great company.
Response from Elegous· Jun 18, 2025
Hello there! Thank you so much for your detailed and wonderful feedback. We're truly happy that you found the lock and completed your bag so beautifully. Your satisfaction means a lot to us. Enjoy your bag, and we truly hope to have the pleasure of serving you again in the future!
Tim P.
Posted
Customer service has been great. Arrived as expected quickly. LV bag exceeds my expectations. Will buy from again.
Response from Elegous· Jun 16, 2025
Thank you so much for your kind words! We’re so happy to hear that the LV bag exceeded your expectations and that everything went smoothly. It truly means a lot to us. We’ll be here whenever you're ready for your next purchase, can’t wait to assist you again soon! 💖
Goddess F.
Posted
This is my second order with ELEGOUS I absolutely love the quality of their bags. Their shipment is fast and most important. The customer service is phenomenal they are in constant contact with you. They respond quickly. It’s amazing. I will be making additional purchases. Definitely definitely a must to experience…
Response from Elegous· Jun 14, 2025
Thank you so much for continuing to support Elegous. We’re truly grateful to have such a valued customer like you. We’re always working to improve and provide even better service, and we hope to continue helping you discover more beautiful, high-quality fashion pieces. Once again, thank you! 💖
