Excellent
29 reviews
EM Digitizing offers high-quality embroidery logo digitizing services online at an affordable price. With super-fast turnaround, excellent customer services.
EM DIGITIZING (emdigitizing.com) has 29 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 2 reviews with 1 star · Clear filters
Dmr
Posted
Doesn’t download properly
Response from EM DIGITIZING· Oct 15, 2022
Hey Donna, You have downloaded the free design from the website and face downloading issues. Sometimes server slow response in some areas. We have sent design files by email. It is a request to our customer, please contact us at [email protected], We are available 24/7, issue will be resolved instantly. Thank you for using our service
Jack M.
Posted
The files created for hats ruined the hats!!! I had to get it redigitized and had to order new hats!!!
Response from EM DIGITIZING· Aug 26, 2022
Hey Jack Thanks for sharing your feeb back, We truly appreciate and we will improve our service. We have created multiple sizes of the same design for left and hat etc. As per our communication after this review, All designs work perfectly except the hat size. This is due to the high density for a small size. As per your request, we have provided multiple file formats emb, dst, and pes. I hope you are an experienced embroider and designer, according to the nature of digitizing we always suggest to try design before putting on the actual object. If there is a need to improve anything, we will do it without any extra charges. We support our customers until they are satisfied with the design. You have not contacted again for improvement.
