EpicpaintReviews of epicpaint.com

Customer service was fantastic! They listened to my wants of my picture and went above my expectations. I'm in love with my picture! I cried when I got it and opened it up.

Does not look like a paint, its just the same picture printed and it was expensive just to receive that, never doing this again

Never . And I mean never. Order from this doodoo eating company. I am still waiting to get my refund they keep telling me that they want to edit my order and every time they do something gets worse. These are all ai generated. You can most definitely pay a high school student less to edit photos better than them. They are horrible, there is no customer service number which should have been my red flag. I will never EVER order from this company again. They ruined my Christmas present to my parents, GARBAGE PEOPLE GARBAGE COMPANY

Customer Service was amazing!

I ordered a portrait November 14th and everything was going really smooth so far. I got the preview link of the portrait, they listen when I had some comments on it and changed it within a day or 2 and I approved the portrait. Couple of days go by and they said it’s printing and it will be shipped soon. I was so excited everything was happening so smooth a quick. When I get the portrait I open it, and it was a completely different order, they sent me a painting of the Golden Gate Bridge. How could they have made that mistake. I immediately panic because they have no number to call just a custom service rep through text. I was told I’d get a refund and I could keep the painting free of charge and that I’d be sent the correct portrait. They took a week to get back to me and send me the correct one. I do not recommend this company only because of the stress I went through, and they really need a number to call.

They did a fantastic job with making sure I was satisfied. I previewed what they were going to do. I asked for a few changes and all the changes were met within a day. They have probably the best customer service. To the company, thank you for everything you’ve done.

This place is awesome. They were attentive to inquiries within 24 hours if not sooner. They did a fantastic job on my picture. I love it! Definitely will be back for another and, I'll share with friends too. Thank you!!

This was the worst experience ever. The only way to communicate is by email. It takes days for them to respond. I ordered my picture in October. They sent me a picture that I did not approve of with a stranger in the photo. It's 12/14 they have yet to correct my picture and it was a Christmas gift. I leave to travel on 12/22 and dealing with this company is existing. At this point, I want a refund. I will buy it after the holiday from another company.