EpicpaintReviews of epicpaint.com

The painting was so realistic, as if it were really my friend’s brother. When he saw it, he kept looking at it nonstop for a while before he said anything but was very grateful to have received this as a love gift. Thank you all for helping my friend during this time of loss.

i honestly did not like how it came out . it looked completely different from the picture i sent

So I ordered a portrait and it says that they shipped it but I still haven’t received my email for my digital copy that I paid for! Their communication was really good until I told them that I never received the digital copy. They now won’t reply to my emails and that’s the only way to contact them! I would have gave them 5 stars if they would have sent my digital copy and keep in contact with me!

I'm sorry to write this review if I'm honest this is my second order with epic paint and so far it's been awful. I sent in my photos and placed an order. When the first preview came I had some things I wanted changed so I submitted for changes and got no confirmation. So I emailed. They sent me an email saying the artist wanted more pictures which I sent. It's been a whole week since I sent the new picture and I haven't received a new preview. I sent a couple emails over the week which no one responded to. Finally I got a response that told me rhat I had received a preview link. I absolutely have not unless they meant the original which I sent corrections for. Now I'm concerned I'm not going to get the picture or even an updated preview link before Christmas and it's a gift. I don't know what happened I had a great experience the first time which is why I used them again. And what was supposed to be an amazing meaningful Christmas gift is now just a bunch of stress that I'm not even sure I'll receive on time. Also I even paid for the Jump the line to get it faster this is ridiculous

Used them last year and the portrait looked great. Tried again this year and what i received was straight garbage, there were 3 people in the portrait and none of them looked anything like the reference photo that was sent in. I sent an email about the issue and the response i got was, sorry we’ll send this up and we hope you use our services again. Yeah, that’s a hard No. Never recommending this company.

They definitely met my expectations with their shipping time frame. I was a little worried at first because I first saw their advertisement on facebook and I am usually skeptical with those ads, but Epic Paint sure pulled through. My wife loved it and it was supposed to be a Christmas gift but I was to excited to wait until Christmas. My only issue now is finding a gift to Top this one for Chirstmas lol. Thank you EPIC PAINT, you guys are truly awesome.

I sent my pictures and when the review image was sent I expressed the things that needed to be fixed and got a response saying that it had already been printed. I received the picture with all of the flaws. Horrible customer service!!! This picture was to be sent to my husband in the service and it is horrible

They went above and beyond to make sure my picture was to my satisfaction. Very professional, fast response time and customer service is impeccable. I'd use them again.