Kenneth
Posted
Seems to be good product for decent…
Seems to be good product for decent price

Average
597 reviews
Explore our range of products including gazebos, pergolas, patio furniture, camping and more: experience premium quality and unbeatable prices. Enjoy the convenience of free shipping and hassle returns in EROMMY. Shop Gazebos Shop Pergolas Shop Saunas Shop Fireplaces Shop Carports Shop Furnitures
EROMMY (erommy.com) has 597 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
597 approved reviews, newest moderated first
Kenneth
Posted
Seems to be good product for decent price
Bill & Darlena B.
Posted
The swing set is very well made, and it arrived on time. The instructions are not very good, but you can make it work with a little planning. The price was very good. We have six grandkids under the age of 4, we think it is going to work great.
Margaret
Posted
Pros are the item is just like pictures and came in fast. Cons are it does not come with a tarp to set up on top of and think it should especially if you’re spending that amount of money. The last negative is the bag could be made of better quality.
Debra
Posted
Update #3. Its June 9th and still fighting with this company. They sent the wrong parts. I'm totally fed up. All you get is the same automated message when you try to get help from customer service. Update #2. May 23rd. Buyer beware. I bought the directly from Erommy thinking if I had any problems.....they would be solved in a timely manner. BIG MISTAKE. I paid my contractor to assemble this gazebo. Waiting on the missing screws. Now missing brackets. Cannot complete assembly without them. I'm so frustrated at this point. Will be disputing payment as I cant seem to get any customer service. Update: After several attempts finally received a reply. Parts were shipped by them on May 6th and received on Wednesday, May 14th. Again this was a very frustrating process as I order from Erommy directly and not through a third party. As a company, they MUST do better. Not even a mention of a discount for the inconvenience they caused. ******** I ordered the EROMMY 12X14 Florida Sunroom for Backyard Greenhouse with Sliding Door. Hired a contractor to install on Monday April 28th. Upon opening carton 8/9 it was discovered that Parts 1-21 were missing. I have emailed Erommy several times asking if the parts can be Fed Ex to me and get a general response. It's now Friday, May 2nd and still have not received a response. You call their customer service number and cant speak with anyone...best yet cannot leave a message as mailbox is full. I came to them directly instead of going through a third party. Not Happy. At least have the courtesy to respond.
Response from EROMMY· May 6, 2025
We apologize for any inconvenience this may have caused. Could you tell us which site you ordered from and send us the order number? Any questions please contact our customer service email [email protected]. Thank you.
David
Posted
Fast shipping was great. Having a problem with air valve can't close it off without 40% deflation. Sent a email to sevice@erommy last night and don't have a response yet for my issue? David
Laurent
Posted
Good product, easy to install. Arrived on time and properly handled.
Linda
Posted
Great, good quality
Lynn
Posted
The instructions were good for the most part and quality of pieces was good. I ran out of wooden pegs but I didn't count them before I started. Was able to continue without them. There was a knot in a support board that made the board break when I screwed into it. Again I was able to continue. The house is very cute and my granddaughter loves it!