eSeats.comReviews of eseats.com

I recently bought tickets for a tennis event. Rates were good and customer service was excellent. Overall a great experience and will be using eseats again for future events.

My wife and I are celebrating an anniversary and wanted a great two days watching pro tennis at Paribas. Eseats not only had the best prices on the best located seats but went the extra mile to be sure they were in the shade, best viewing, and walked me all the way through the process. Service above self, showing real passion for people, and taking extra time will have us going back to eseats for all our future needs! Outstanding job!

I bought Tickets to the Tokyo Olympics from eseats. When the event didn’t happen due to Covid they were able to get me a refund of most of my money. They set clear expectations and delivered on their promises. Good job.

The cancellation of the Tokyo Olympics was difficult for E-Seats, I'm sure. I did receive refunds for my two orders and personal assistance with locating the credits with the two different credit cards I had used for the original purchases. Great service. See you in Paris.

Eseats to the rescue. I am not sure what E stands for in eseats but based upon my experience it stands for excellence and ease. excellence in customer service and ease of getting great seats effortlessly. The best !

Thanks eSeats for getting us excellent last second seats for the US Open! You’re the best and our Go-To for tickets.

Bob was very helpful in assisting me with purchasing tickets. highly recommended to all.

My husband and I bought tickets through eSeats.com to see a theater production in Atlanta. We did not receive e-tickets so I sent a message to eSeats customer service. I spoke with Debbie who informed me that the production company's plans changed to a later date. I requested a refund, as we had received no prior notice of the date change. She assured me that she would reach out to the source company. Eseats was caught between the customer (me) and the production company. After a week, Debbie contacted me to ensure they were still working on it, and then a day later the CEO contacted me and informed me that I have received a full refund! I would like to commend Debbie from the eSeats team for her excellent customer service. She was very attentive and addressed the matter with care and professionalism. To Bob Bernstein the CEO, such a commitment to great customer service is to be commended. I will be sure to consider doing business with your company in the future.