Excellent
700 reviews
Eskute USEskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
700 approved reviews, newest moderated first
Jose L.
Posted
La bicicletta e bellissima e di ottima qualità. Il servizio di attenzione ai clienti e veloce e sempre disponibile, ho avuto un picolo problema tecnico e subito mi anno risolto. Consiglio al 100%
mike B.
Posted
The front plate came cracked in the mail twice. While that was frustrating, these things happen, and Eskute support was phenomenal to correspond with and sent me a 3rd plate double wrapped which came in perfect condition. The responsiveness and willing to help without question was a refreshing experience.
kathleen K.
Posted
Best customer service ever!!!
Eros P.
Posted
The best bike I've ever bought. Small, light, and powerful. Perfect customer service
Peter te L.
Posted
Great customer service, I received one bike with damage during shipping. Jill from customer service was very helpful and agreed so send me a replacement mudguard.
Jacki B.
Posted
I have everything great to say about Eskute's customer service. Exceptional, professional, timely manner
Johnny
Posted
i got my Eskute Nova X recently and it rides really well. I had to wait a couple weeks for it to arrive because they said that they were running out of stocks. Jill, an Eskute employee, really helped me along with the process. He updated me on exactly where the bike is and that it is going to be delivered soon. I took my Nova X to a canyon and it rips for sure. Overall, great company and thank you Jill.
Joseph R.
Posted
I ordered my Eskute e bike which came in with a broken horn. Customer service went above and beyond to accommodate my issues and concerns with the bike. I was issued a replacement and the situation was rectified with care by customer service rep Jade to make my situation right. Very good bike and even better customer service. I will be ordering more Eskute products in the future.
