NdaBunka
Posted
EV-Lectron Customer Service lacking but product functions as designed
Ordered and was provided a BestBuy order number and then... crickets. No link online for customer service that would put me in direct contact with a human. BB says the order number is invalid. Epilogue - The item was at Best Buy. Their Customer Service rep said that notification of 3rd-party orders ONLY comes from the 3rd party. I ordered this directly on the EV-Lectron site but it appears that they may have some type of relationship with SHOP so it may be that SHOP may be the problem. Still not sure why they (Shop perhaps) dropped the ball as I still have not received any notification and the site is useless. I was able to collect the Vortex and it did work correctly at a Tesla Supercharger so I have raised the rating on this to 3-stars for functionality.



