I very much enjoyed the simplicity and expertise in working with Lisa Van (designer). She helped to make the process very easy for me and I am excited to see the new window shades in our bedroom.
JU
julie
Posted
Fantastic Customer Service & Product
The customer service and attention to detail was fantastic. So grateful we lived locally, so that they could come out to help us measure everything!
CJ
Cindy J.
Posted
The staff at Everhem is fabulous so…
The staff at Everhem is fabulous so through and willing to discuss and questions.
Special shout-out to Nina who has been amazing in every detail.
JL
Jonathan L.
Posted
Incredibly overpriced
I have 10 windows. I did a virtual consultation with my measurements for Everhem. They sent me a quote for rods and drapes and it came out to $9200.
It has fine print that says we are responsible for all measurements and this is final sale.
They are charging 2-3x what anyone else does, for less service (virtual, not in home measuring) and placing the blame on the consumer for doing Everhem’s job.
This company has to be a scam, or at best, an overprice money grab on Instagram.
I would contact local window treatment companies or Lowes or Home Depot. If you want to spend a small car’s worth of money on curtains, your choice.
Response from Everhem· Jan 22, 2022
Hi Jonathan,
We are sorry to hear you are unhappy with the quote, swatches and virtual consultation service from Everhem. We do hope you are able to find a solution that will be better suited for your needs.
On the signup page for virtual consultations, we state the average price range for each of our products in order to be transparent with those interested in Everhem. The quote you received was in line with the range estimates provided based on the number of windows in your project.
We know we're not the least expensive option available in the marketplace and we certainly do not claim to be; our commitment to lasting quality does generally come at a higher cost, and therefore, a higher price point. We only source high quality linen, cotton and woven wood fabrics. Additionally, all of our finished products are handmade locally in Los Angeles by workrooms with many decades of experience in the window coverings industry.
Since our products are handmade, down to the eight of an inch, it’s very difficult for us to accept returns. This is why we often work with our customers closely leading up to their purchase as to ensure proper measurements. Of course we understand that things can go wrong despite everyone's best efforts sometimes; when they do, our aim is always to find solutions that ensure customer satisfaction.
We hope this gives you a little more insight into our business and brand here at Everhem.
Sincerely,
Team Everhem
CW
Carly W.
Posted
We love working with Everhem
We love working with Everhem. The product is great, the attention to detail is great, and best yet, they make our job easier which is all I can ask for when we hire our vendors. We have decided to work exclusively with Everhem given how seamless the process is.
SK
Stephanie K.
Posted
Excellent product and customer service!
Excellent product and customer service!
RT
Rebecca T.
Posted
Everhem is Phenomenal - Second to None
Everhem’s customer service, creativity, patience and expertise is second to none. They have quality, timeless yet trendy options and are more than happy to work with the customer and ensure their needs are met and they are happy— whatever that may take. We interviewed three different companies to do our window treatments and Everhem blew them out of the water in every way possible; their product quality, prices, experience and professionalism is by far the best I’ve seen in a long time. I would highly recommend them to anyone.
EO
EO
Posted
Incredible experience!
We are so pleased with our Everhem experience. We have purchased several roman shades in different colors for our new home. The process of ordering online is very streamlined and easy to navigate, especially for someone who has no design experience. The shades all arrived on time (or early) and we were able to install them on our own with only one question. The team at Everhem was very responsive to our install question. We highly recommend for all draper/shade needs!