EveryneedingReviews of everyneeding.com

Ordered an item. Tracked via their tracking numbers. Never received item. Customer service was cookie cutter responses. Save your money and go elsewhere.

I just updated my review as I had originally given this company only 1 star (would've been zero if that option were available). Why the poor rating? They had sent the wrong item. I understand that mistakes happen, however, as some form of compensation they suggested I keep the item they sent and accept a refund of 25%. I responded by quoting Australian Consumer Law, and as this was their fault and not mine, I am entitled to a replacement or full refund, at no cost to myself. They are also responsible for any shipping costs, not me. They then came back with a counter-offer of 50%, then 75%, and then, when I wouldn't budge and threatened to expose them on social media and escalate the matter to Fair Trading, they finally agreed to a full refund. Fair enough, they eventually did the right thing, but it should not have been such an ordeal. I will not be using them again.