Excellent
8,885 reviews
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 182 reviews with 2 stars · Clear filters
Clarence B.
Posted
Express Medical had the supply’s I need to live a normal life, and prices are the best I have found.
Response from Express Medical Supply· Mar 4, 2021
Clarence, thank you so much for shopping with us and I am glad we were able to help you!
Denise
Posted
Took too long to deliver. I should be refunded my shipping and handling.
Response from Express Medical Supply· Feb 3, 2021
Denise, I am sorry you had a delay with your delivery. We are working closely with our vendors and with our delivery partners to get orders out as soon as possible. I am sorry you were inconvenienced. Thank you.
Mike A.
Posted
There was quite a bit of delay for this much needed product...very disappointed at what we were charged for a delivery fee.
Response from Express Medical Supply· Jan 21, 2021
Mike, thank you for your order and for your feedback. I apologize for your delay, we have had issues with delivery times due to Covid and the back up caused by the holidays. I am very sorry you were adversely effected. Thank you for letting us know.
Kathie P.
Posted
Haven’t gotten anything I ordered yet, I got an email that said back order
Response from Express Medical Supply· Jan 14, 2021
Hello Kathie, yes, your order is on backorder and will ship as soon as it is in stock. If you need help find an alternate product? Please call us at 1-800-633-2139 and we would be happy to help you in any way we can. Thank you for your order and I apologize for the delay.
Colleen K.
Posted
Disappointed when I opened my package after waiting 6 days for product. The wrong product was sent. I contacted customer service on 1/4/21 about the miss pick. I was assured the correct product would be sent 2 day mail. So, hopefully it will arrive by 1/6/21 because mom needs her silicone patches.
Response from Express Medical Supply· Jan 5, 2021
Colleen, I am very sorry your order was not correct when it arrived. I am glad they have shipped your corrected order. Thank you for your patience. We have been battling shipping times due to a combination of Covid and the holiday season. If you need anything else, please don't hesitate to contact us at 1-800-633-2139. Thank you.
Mark N.
Posted
Package was quite wet when received it. The moisture had soaked through into one of the boxes of catheters. It was not laying in water, so this seemed to have happened with the shipper.
Response from Express Medical Supply· Jan 5, 2021
Mark, please call us at 1-800-633-2139 and we would be happy to help you get your order fixed. Thank you for letting us know how your package arrived and we look forward to helping you get this resolved.
Michael P.
Posted
Not happy with shipping. Delivery day always changes.
Response from Express Medical Supply· Dec 31, 2020
Michael, all the shipping companies are experiencing never before seen volume due to Covid as well as the holidays. Your order was shipped out the same day you placed the order. We are tracking your supplies and are working with USPS to get them to you as soon as possible. I am sorry for the inconvenience.
Marjorie P.
Posted
My order was made on Dec 10. It is now more than 2 wks and I have yet to receive it. I know there are many deliveries now and things are very delayed but I have placed other orders after this one and have received them. While I realize every order is not the same this seems excessive since I don't even know when my order will arrive
Response from Express Medical Supply· Dec 28, 2020
Marjorie, I am very sorry you were negatively effected by the shipping times caused by Covid and the increased volume of the holidays. We shipped your package the same day it was ordered but unfortunately it was delayed due to the post office. We apologize for the inconvenience. Thank you for your order and for your feedback.
