Express Custom USB Reviews | Read Customer Reviews of expresscustomusb.com

Express Custom USB Reviews | Read Customer Reviews of expresscustomusb.com

Express Custom USB reviews

141 approved reviews, newest moderated first

customer
Posted Aug 13, 2020
Adam the rep was awesome to deal with
Adam the rep was awesome to deal with. He always got back to me right away. That man deserves a raise:(
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Julie C.
Posted Jul 31, 2020
The drives arrived in a timely manner, but not correctly loaded with the data.
The drives arrived in a timely manner. Communucation prior to the order was good. However, despite my clear, written instructions, they arrived incorrectly and not completley loaded with the data provided. When I reached out to the company, they were slow to respond to fix the issues and relectant to provide any solutions. It was very disappointing to have to suggest to them how they could fix the issue. The drives were for a memorial--in addition to being time sensitive it was a very difficult situation that I would have expected much better customer service. I would not recommend this company and will not use them again in the future.
Response from Express Custom USB· Aug 11, 2020
Hello, Thank you for your feedback. We are extremelly sorry for the delay in responding to your complaint to fix the issue with your order. We checked all the details and we guranteed to fix the issue on time and send them back to you before the deadline. Customer satisfaction is our top priority. We issued a partial refund on your order per your request and we are once again sorry for the error and hope you will give an opportunity to serve you best on your next order. -Express Custom USB Management
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Kia
Posted Jul 16, 2020
Awesome customer service and fast…
Awesome customer service and fast shipping!
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Jamie-UltraMobile I.
Posted Jul 13, 2020
I was very impressed overall
I was very impressed with the rapid response I received from an online inquiry into the products available. After the initial response I uploaded my company logo and had the mock up item in my email that same day. I gave the approval and had everything within a week and the quality of the product is beyond my approval. Planning to continue bringing our business as well as recommendations to others.
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Katy P.
Posted Jul 13, 2020
They gave me the best price by far
They gave me the best price by far, the quality was as expected and the production/shipping was fast and right on time. I was very happy and will definitely order from them again.
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L S.
Posted Jul 8, 2020
Express Custom USB was exactly what I…
Express Custom USB was exactly what I was looking for in the quantity and price I needed. The service was professional, fast and ordering and check out was done online. I highly recommend them for personalized USBs.
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Kevin D.
Posted Jul 6, 2020
Experience was Excellent and would…
Experience was Excellent and would highly recommend using this organization.
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Thrilled C.
Posted Jun 10, 2020
so very helpful and incredibly easy to work with
Adam at Express Custom USB was so very helpful and incredibly easy to work with. He helped find the exact drive we wanted and worked with us to secure the pricing that fit our budget. Everything arrived as promised and is perfect! When we need USBs again we will be contacting Adam at Express Custom USB again. The experience was great and they listened to what we needed and worked very hard to help provide the best solution. Express Custom USB is now our preferred resource for all of our USB needs.
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