Extatic DesignReviews of extaticdesign.com

Need to talk to u

They took money and they didn’t give service

After months of trying and given chances, for my website I asked for a refund, you know, their 100% refundable policy!? They say I can only have 30% of what I paid. Because they worked on it!!! 🤨 3 months website production transformed in years production. I still don't have my website. We schedule severals meetings, I do not recall them to be on time. Once when I wrote a complaint email about that. Terrible in expected delay. My trust in them fade away. I am a very understanding and patient client with my collaborators. I deeply believe in respect in my partnerships. It's just going too far. They tell me they will come back to me between one time and another time, they don’t. I always have to ask. Last time I asked them to keep me informed every 2 weeks on the progression…nothing. They don’t seem to have the time to care for customers even if they promise they do. If you want headaches and put your money in the garbage go with them. I regret my choice. It’s a disaster and a nightmare.