Eaudore
Posted
I asked that the single over the nose…
I asked that the single over the nose pad be replaced with 2 individual pads...that did not happen...unsatisfactory by any standard...

Great
3,704 reviews
World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
3,704 approved reviews, newest moderated first
Eaudore
Posted
I asked that the single over the nose pad be replaced with 2 individual pads...that did not happen...unsatisfactory by any standard...
Jon
Posted
Ordering was difficult for a novice shopper. However I had one not helpful customer service person who cost me another week of delay and another representitive who was very helpful
Lindsey
Posted
I did not feel that the return policy was very clear. Links to learn more about the return policy on the website were misleading. “Totally free returns” meant you are responsible for return shipping charges. Free returns are not uncommon as finding the right fit is so important. I was disappointed in the unclear and misleading language on the website as well as customer service not showing interest in making things right.
Practice Test User E.
Posted
Large variety to choose from and prompt service
Charlene
Posted
I have tried sending 2 emails to ask about my refund status and no response.
Response from Eyeglasses.com· Apr 1, 2019
We do not see that your return has been received and have requested tracking information.
Dana
Posted
I have recently ordered frames to try, not including lenses, and it has taken at least 4-5 days for the frames themselves to leave the factory. I paid for two day shipping and I don’t get the frames for at least seven days. The frames themselves appear to be good quality but it’s frustrating to have the shipment so delayed
Response from Eyeglasses.com· Apr 1, 2019
We apologize for the delay and any inconvenience due to a slight back-order with the manufacturer! We hope you enjoy your new eyeglasses and please let us upgrade your next order to UPS Next Day shipping at no additional charge!
Matthew
Posted
I checked out two frames, returned them without hassle and then ordered the one with lenses that I liked best. Easy to use website and fast delivery.
Margaret
Posted
I am so happy with my new Oakley Sunglasses! The service was spectacular and they arrived so quickly!