Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Frank, We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We actually have many larger sizes than you ordered. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Velda, We’re sorry to hear that you’re having vision challenges with your new glasses! Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. A member of our customer care team will be reaching out to you today via email. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Brian, We're happy to hear that the Eyelation met your specific needs after your efforts. We appreciate you sharing your positive experience with us! -Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Randy, We are sorry you feel our service is not acceptable. We only suggest getting an adjustment locally to make it more convenient for you. We are not on the same sites on a regular basis. We absolutely can send you a prepaid label to ship them back and we will be happy to adjust them for you. Most frames do require some adjusting upon receipt. This is due to every person having a different head shape and style. Again we will be more than happy to adjust them for you. A member of our customer care team will reach out to you via email today to help you find a resolution. Thank you for your feedback and we look forward to hearing from you! -Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Ruben, We're happy to hear that the exam was excellent compared to previous ones! We appreciate you taking the time to share your experience with us. -Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Barry, We are so sorry for the delay. There was a problem with the shipping address provided. We have communicated via email several times and your glasses have been reordered for you. We really appreciate your patience and understanding as we get these remade for you. You should receive them soon. -Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Jose, We're happy to hear that you are satisfied with the glasses you received! Thank you for letting us know; we appreciate your positive feedback! -Team Eyelation

Response from Eyelation Technologies Inc.· Oct 10, 2025

Hello Fernando, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. That frame has a tendency to get really tight when the side shields are attached. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment, return or exchange, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship your glasses back to us. – Team Eyelation